Aviat Networks · 5 hours ago
Business Development Specialist
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Meets/exceeds quarterly AviatCare sales targets.
Manage a support services renewal pipeline with 90% target renewal rate.
Analyze existing and anticipated customer requirements to better promote consideration of AviatCare support services offerings.
Qualify opportunities coming from various Oracle reports, look for leads, and coordinates with the Marketing department to initiate marketing campaigns.
Convert standard warranty to support contracts by anticipating expiration dates and approaching customers with coverage options.
Maintain a well-developed pipeline of prospects/opportunities.
Be the liaison between the customer and Aviat by working with different departments (Legal, Service Contracts, Billing, Credit& Collections, Customer Care, etc.) to coordinate contracts review/signatures, billing schedules, payment terms, etc.
Regularly schedule meetings with key AviatCare customers to discuss Aviat’s performance and customer challenges.
Act as the main Point of Contact between the Customer Care department and the Network Operations Center (NOC) and Technical Assistance Center (TAC) to obtain necessary information (research) on customers.
Provide leadership and guidance to the MARKETING team to identify new service offerings that can be turned into a profitable revenue-generating business for Aviat Networks.
Work closely with Operations teams (Service contracts, Order Management, Billing) to ensure all aspects of customer commitments are met or exceeded once agreements are in place.
Prepare all supporting documentation, and submit it to the Contracts team for booking, once an AviatCare purchase order is received,
Work closely with Technical Assistance Center (TAC), Network Operations Center (NOC), and the R&R teams to ensure is fully aware of performance/support issues that could be impacting potential new customers as well as existing customers which could have a negative impact on ongoing business from these customers.
Support the Sales team with selling additional services and responses/quotes to RFP’s
Other duties as assigned.
Qualification
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Required
Bachelor’s degree in business or related field desired, Master’s degree preferred.
5+ years of business development, sales, communications, or marketing experience.
Exceptional oral/written communication in English, Spanish is an asset.
Proven ability to meet and exceed sales targets.
Track record of successfully managing customer relationships.
Ability to effectively present information and training to others.
Enthusiastic self-starter who possesses superb analytical skills.
Excels in relationship building and sales.
Ability to work efficiently and effectively both individually and as part of a team.
Proficient in Microsoft Word, Excel, and PowerPoint.
Working knowledge of CRM systems.
Preferred
Master’s degree.
Experience in Oracle E-Business Suite (R12) is an asset.
Working knowledge of Salesforce (forecasting) is preferred.
Benefits
Competitive benefits package
Company
Aviat Networks
Aviat Networks formerly Harris Stratex Networks, Inc., incorporated in 2006, is a supplier of wireless transmission It is a sub-organization of L3 Harris Technologies.
501-1,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-01-29IPO· undefined
Leadership Team
M
Michael Connaway
Chief Financial Officer
Shaun McFall
SVP Corporate Development
Recent News
2024-11-06
Company data provided by crunchbase
