CIEE Council on International Educational Exchange · 6 hours ago
Program Support Specialist
United States
Full-time
Remote
Entry, Mid Level
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Responsibilities
Work alongside Regional Program Managers (RPMs) within assigned regions providing operational support to a team of Local Coordinators.
Coach and mentor Local Coordinators in their supervision of in-country high school students including mediation between Host Families, Local Coordinators, and students.
Monitors student safety and wellbeing in-line with the industry standards set forth by the US Department of State and acts as primary liaison with internal Participant Services Team.
Responsible for coaching Local Coordinators to outreach for in-country moves.
Work closely with the Operations team to manage the successful completion and flow of paperwork and compliance items.
Qualification
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Required
Bachelor’s Degree.
Experience managing volunteers or independent contractors, preferably in a remote Environment.
Excellent organizational and time management skills with regular shifting priorities.
Ability and willingness to remain flexible, shifting between projects based on seasonality of program, as directed by supervisor.
Meticulous attention to detail in a very fast paced environment.
Strong, professional, written and verbal communication skills.
Fast learner of new technology, systems, procedures, and policies.
Computer skills including Microsoft Word, Excel, and Outlook are essential.
Ability to travel domestically AND internationally, several times per year.
Preferred
Intercultural communication experience a plus.
A strong knowledge of Excel, Salesforce (CRM), and other IT skills helpful.
Benefits
Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
Company
CIEE Council on International Educational Exchange
A nonprofit, non-governmental organization, CIEE is the country’s oldest and largest nonprofit study abroad and intercultural exchange organization.
Founded in 1947
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Seamus Harreys
Vice President, Global Enrollment
Recent News
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