Trinity Health · 17 hours ago
Consultant IT Operations (IT Project Manager) - REMOTE
United States
Full-time
Remote
Senior Level
$104K/yr - $171K/yr
5+ years exp
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Hiring Manager
Rob Needham, RACR
Insider Connection @Trinity Health
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Responsibilities
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
This role will be responsible for overseeing M&A integration activities in alignment with the organization’s strategic priorities.
Manages and monitors projects, programs, or initiatives from initiation through delivery utilizing project management, process improvement, or change management methodologies to support the objectives and outcomes.
Implements and enforces all standards and policies and procedures (i.e., security, back-up, hardware/software redundancy services, disaster recovery plans, etc.) to reduce risk to the organization.
Conducts post-project, program or initiative analysis for lessons learned and benefits captured.
Serves as a liaison between business areas, the IT organization, and vendors in coordination with project managers to ensure solutions meet operational constraints.
Creates innovative solutions to difficult situations.
Recognizes current actions may have unintended consequences and anticipates and resolves a broad range of issues.
Determines the need for process development/refinement, recognizes strategic opportunities for success, independently evaluates situations and outlines ramification of multiple solutions/options.
Challenges others to think in innovative ways.
Recommends goals and understands when intervention in work processes must occur to ensure successful delivery of services.
Cultivates relationships with cross-functional teams including Clinical, Revenue, Finance, and IT business lines to operationalize strategic initiatives.
Provides coaching support to IT leaders to achieve change management outcomes.
Under general guidance, oversees and is accountable for daily activities of assigned colleagues.
Provides training and development for staff, estimates personnel needs, assigns work, and ensures adherence to deadlines.
Interprets and ensures consistent application of organizational policies.
Develops general processes/procedures within general scope of operational plans and goals for area.
Adapts rapidly to changing situations and priorities and communicates benefits and opportunities to staff.
Anticipates barriers/issues and works with staff to overcome.
Uses a direct and positive approach to communicating change initiatives and implements change processes to monitor acceptance and implementation.
Conducts appropriate conversations with staff whose roles are impacted by change.
Researches best business practices within the organization to identify operational improvement opportunities for specific business units.
Determines operational objectives by studying business functions, gathering information, and evaluating output.
Leverages qualitative observations to perform research and identify quantitative data to drive decision-making.
Leads facilitation, develops content, best practices, and monitors progress of one or more IT Centers of Excellence.
Executes prioritized business plans and improvement opportunities that deliver high value to business customers.
Develops and maintains extensive relationships across system office and RHM business and IT leaders.
Responsible for maintaining effective communication on operating initiatives to ensure customer need and business outcomes are achieved.
Applies understanding of interpersonal communications to gather and exchange information on factual matters.
Develops and maintains relationships with internal and external customers/stakeholders.
Engages in negotiation and resolution of standard issues.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
Qualification
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Required
Bachelor's degree in healthcare, information technology, business administration or a related field, and a minimum of five (5) years of consulting or relevant leadership experience, or an equivalent combination of education and experience.
Foundational knowledge of IT operations or IT project management required.
Proficient knowledge in four or more (4+) business operations disciplines and supported business processes, with expert level knowledge in at least two disciplines.
Ability to exercise judgment in meeting reasonable expectations, particularly when differences of opinion on needs and services, unanticipated contingencies or divergent ideas and perspectives exist.
Strong leadership, organization, integration and execution skills and abilities.
Some experience in planning, formulating, and executing strategies, as well as the ability to define program, process or business objectives and scope.
Demonstrated proficiency and expertise to identify, evaluate and articulate operational opportunities, business needs and gaps, plan and implement steps, understand stakeholder interest, and provide authoritative consultation.
Strong interpersonal, consultative and relationship building skills to initiate and develop productive working partnerships with all levels of management/leadership and staff along with effective vendor interface/management experience.
Ability to effectively facilitate teams/groups of people and influence people through strong leadership, communication, and negotiation skills.
Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization.
Ability to read the subtle nuances of situations and react/plan accordingly.
Strong oral and written communication, persuasion, and negotiation skills to translate technical matters to clinical and operations staff and vice versa.
Must possess a willingness to learn and develop skills, as well as give and receive constructive feedback.
Demonstrated ability to lead in an ambiguous and highly collaborative, matrixed organizational structure.
Minimum two (2) years of formal or informal leadership experience in a highly autonomous self-directed manner under frequently changing structures, requirements, and work priorities.
Certification in PX Essentials and Root Cause Analysis training, or equivalent, required.
Enrollment and completion of A3 Thinking for Leaders certification, or equivalent, completed within first twelve (12) months in this role.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Preferred
Master's degree and people management experience preferred.
Lean Six Sigma Green Belt or equivalent preferred.
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10,001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (6)
2022 (11)
2021 (7)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
FierceHealthcare
2024-03-01
2024-02-28
Hartford Business Journal
2024-01-08
Company data provided by crunchbase
