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Company

Infosys · 5 hours ago

Human-centered Organizational Change Management Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

11+ years exp

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ConsultingInformation Services

H1B Sponsor Likely

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Responsibilities

Lead and manage the Change Management efforts for large complex transformation programmes/projects, and provide programme delivery leadership at a senior level

Lead the growth and development of Human-centered OCM for the Engineering department, taking point within pre-sales activities, including the creation of proposals, preparation and facilitation of sales presentations.

Lead clients to shape their transformation, in identifying the opportunities for change, the value drivers that will make it successful, and shaping into their change roadmap.

Take a Human-Centered Approach to organisational change management, focusing on the experiences, needs, emotions and behaviours of the people affected by the change.

Provide hands-on programme and change management capabilities on large scale transformation and change programmes for our varied clients.

Help set the vision, right culture of behaviors, and pace and momentum for change in that business or organization.

Support the design, implementation and management of transformation offices and the supporting infrastructure, in overseeing and directly change and transformation.

Articulate a compelling case for change, and coach Change Sponsors (and our own team) on messaging, influence and behavior modelling for their teams.

Design and delivery of change initiatives such as training, communication enablement, change network enablement, Org design, operating model alignment, cultural embedding, measurement and continuous improvement.

A genuine commitment to a human-centered, empathetic approach to change.

Proven experience of delivering manufacturing business / shop floor transformations and IT implementations (this may include PLM, MES, ERP etc)

Relevant experience in change management related to transformation programs (stakeholder assessment, change impact analysis, organization design, communication planning and execution, training support and business readiness)

Experience in successfully delivering projects in Client’s Matrix environment (Multiple vendors/teams involved in any single project)

Strong problem-solving skills with an organized and methodical approach to resolving complex issues.

Outstanding communication, presentation, client service and networking skills and the ability to influence C-suite stakeholders and provide direction across all aspects of client engagements

Comfortable interacting with clients and supplier representatives.

Ability to work independently with minimal supervision.

Experience in Discrete Manufacturing, Food &Beverage, Consumer Products, Retail, or other key market verticals

Excellent English communication skills (written & spoken)

Excellent interpersonal and written/verbal communications competencies

Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel)

Change Management qualification, preferably Prosci Change Management certification

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Organizational Change ManagementHuman-centered OCMChange Management qualificationManufacturing transformationsIT implementationsStakeholder assessmentChange impact analysisCommunication planningTraining supportBusiness readinessMicrosoft OfficeClient service skillsNetworking skills

Required

Candidate must be located within the United States. This position may require travel to project locations.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of overall Information Technology experience.

Experience with OCM

Preferred