MasTec Communications Group · 5 hours ago
Project Manager II
East Syracuse, NY
Full-time
Remote
Senior Level, Lead/Staff
10+ years exp
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Responsibilities
Provides guidance with project lifecycle process and workflow (Project issuance, acceptance, rejections, KPI expectations, Project management, scope completion, Quality deliverables, invoicing and closeouts)
Contributes technical guidance for proper usage of Articles and Adders.
Provides updates to wireline local markets and National supporting teams with policy updates when these are published or announced.
Provides guidance with systems that affect project workflow and processes (ORCA, ACAS, WALDO, etc.)
Provides training on policies and Standards as required.
Supports claims of escalations, performs vetting of claims, works with wireline local markets and National supporting teams.
Authors policy update summaries for distribution to the wireline local markets and National supporting teams.
Collaborates on NPMO communications to inform of process and policy changes
Monitor process efficiencies, availability of resources, and proactively identify and resolve issues to ensure high quality of service to internal and external customers.
Manages incidents, service requests and provides support with changes related to systems and applications.
Communicates with internal and external customers to provide information, guidance, and expectation of deliverable completions.
Maintain accurate and up-to-date documentation of job aids, system access requirements, troubleshooting procedures and knowledge articles.
Provides weekly reporting of activities to management to provide insights and trends.
Contribute to knowledge management initiatives by sharing knowledge, best practices and lessons learned.
Contribute to quality assurance efforts by participating in testing activities as needed.
Collaborate effectively with team members, project managers, stakeholders, and other teams to ensure smooth operations, project delivery and customer satisfaction.
Other cross training as required by the role.
Qualification
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Required
Bachelor’s degree in business administration
10 years role related experience and/or training
Previous experience in a construction or OSP engineering-related field preferred
Equivalent combination of education and experience
Ability to maintain and support all incidents, service requests and changes related to scope of work, systems and applications.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, deadline-driven environment.
Proficient in Microsoft Office Suite and project management tools
Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently.
Working knowledge of AUTOCAD
Knowledge of Project management concepts and the ability to develop and implement automated workflows.
Excellent written and oral communication skills to convey technical concepts, collaborate with team members and provide clear updates to stakeholders
Proficient in the analysis of Construction Drawings
Ability to work effectively as part of a team and independently with minimal supervision
Proficient in OSP principles and wireline networks
Well versed in Local, State and Federal Jurisdictional parameters and processes for OSP
Experience with Copper splicing, Fiber splicing, and working with handholes, Manholes.
Benefits
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Life insurance
Short-term and Long-term disability
Red Wing Boot Voucher
Medical, dental and vision insurance
Dependent care and medical flexible spending accounts
Employee Assistance Program (EAP)
Paid time off
Paid holidays
Family and medical leave
Bereavement leave
Company
MasTec Communications Group
MasTec Communications Group (MCG) is a division of MasTec that provides comprehensive services and turnkey solutions for Telecom operators.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Smith
Chief Financial Officer
Evelyn Farabaugh
PROJECT COORDINATOR Site Acquisition Telecommunications
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