OneZero Solutions · 6 hours ago

Customer Technical Support Specialist with Security Clearance

Kearneysville, WV

Full-time

Remote

Mid Level

4+ years exp

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Cyber SecurityEnterprise

No H1B

Security Clearance Required

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Responsibilities

Testing Windows Workstation images and applications

Imaging Windows Workstations and Laptop Workstation and Laptop setup/unboxing/boxing/asset tagging/preparing for shipping

Accurately documenting and classifying client requests and incidents

Provide "on-site" support, as needed or required

Responsible for troubleshooting of supported services

Perform daily shift driven tasks assigned by the Manager

Qualification

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Windows Operating SystemHelp Desk ExperienceSecurity+ CertificationApplication InstallationDocumentation Skills