Examinetics · 6 hours ago

Salesforce Administrator Specialist - Overland Park, KS

Overland Park, KS

Full-time

Remote

Entry, Mid Level

$85K/yr - $85K/yr

2+ years exp

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Responsibilities

Create, manage, and support user accounts, profiles, and permissions to ensure the right access levels.

Maintain data integrity through regular audits, data cleansing, and deduplication efforts.

Configure Salesforce applications, including custom objects, fields, page layouts, and record types to align with business requirements.

Develop and maintain reports and dashboards to provide actionable insights for stakeholders.

Provide training and support to end-users, ensuring they can effectively utilize the platform to meet their needs.

Oversee system updates and releases, and manage sandbox environments for testing and development.

Utilize tools like Process Builder, Flow, and Workflow Rules to automate business processes and improve efficiency

Work closely with cross-functional teams to gather requirements, troubleshoot issues, and implement solutions.

Maintain comprehensive documentation of system configurations, processes, and user manuals.

Configure Salesforce CPQ modules, including product setup, pricing rules, discount management, and quote templates, adhering to best practices for scalability and performance.

Optimize and manage Case Management processes, including case lifecycle management, service level agreements (SLAs), and customer service automation within Salesforce.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce CPQ configurationSalesforce configurationData managementReporting toolsSalesforce Administrator CertificationApexVisualforce

Required

Education: Prefer a Bachelor’s Degree in Computer Science, Information Technology and/or relevant related experience

Experience: 2+ years of experience as a Salesforce Administrator or in a similar role.

1+ years of experience with Salesforce CPQ configuration, including product rules, pricing models, quoting, and contract management

Technical Skills: Proficient in Salesforce configuration, data management, and reporting tools; familiarity with Apex and Visualforce including classic and lightening versions.

Strong analytical skills with the ability to troubleshoot issues and identify solutions effectively.

Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Ability to work collaboratively in a team-oriented environment