LifeSpan medicine · 6 hours ago
VIP Scheduler/Client Care and Support
Santa Monica, CA
Full-time
Remote
Entry, Mid Level
2+ years exp
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Hiring Manager
Gina Swanson
Insider Connection @LifeSpan medicine
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Responsibilities
Heavy calendaring, scheduling and confirmations
Answer questions and follow up
Manage client calls: Answer and triage phone calls, answer questions, follow up on requests, resolve problems/ issues
Collect records, documents and other information for clients
Inventory management and organization
Answering client/team member questions and following up on requests
Reporting, reconciliations and projects based on operational needs
Creation and maintenance of spreadsheets, forms and checklists for personal use
Licensing, compliance and regulatory coordination
Point of Liaison between team, client and outside facility and clients
Manage all work, tasks for department and clients
Qualification
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Required
Minimum of 2 years administrative office experience
Professionalism and maturity in speech and demeanor is required
Highly organized with a dedication to follow through and an ability to proactively anticipate needs
Ability to successfully manage difficult personalities and situations with ease, positivity, and grace
Demonstrated written and oral communication skills and excellent interpersonal skills
Excellent computer and typing skills
Must be a team player and also capable of working independently
Ability to thrive in a fast-paced, detail-oriented, high-expectations environment
Available to work as needed based on our client's schedule.
Must be reliable and punctual with own transportation.
Strict confidentiality and discretion
Preferred
Bachelor’s degree preferred, but will consider Associate or other schooling equivalent experience.
Minimum of 2 years management experience of 2 + staff preferred
PM&R/Ortho/Pain experience preferred but not required
Company
LifeSpan medicine
Lifespan Medicine is a medical practice that offers a variety of healthcare services from comprehensive concierge programs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Leanna Wilson
Executive Assistant to Chief Executive Officer
Company data provided by crunchbase
