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Company

Yulista Holding LLC · 4 hours ago

Senior Systems Analyst

United States

Full-time

Remote

Senior Level, Lead/Staff

15+ years exp

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Responsibilities

Lead the design, development, testing, deployment, and enhancement of advanced software and information technology solutions for the Federal Aviation Administration (FAA) Aviation Noise Complaint & Inquiry Response (ANCIR) and Chatbot programs.

Develop and maintain IT solutions using Artificial Intelligence (AI) and Natural Language Processing (NLP) for Chatbot systems hosted in the FAA’s AWS environment.

Design, implement, and manage web applications and database systems for public and internal interfaces, ensuring compatibility with FAA-approved configurations.

Perform solution architecture, software design, development, testing, and integration while adhering to Agile development methodologies.

Collaborate with stakeholders to facilitate workshops and document requirements for new system features or enhancements.

Conduct functional and user acceptance testing to ensure system integrity and quality.

Generate detailed project documentation, including risk management plans, traceability matrices, and testing reports.

Lead efforts in UI/UX design to enhance system usability and accessibility.

Plan and implement a comprehensive configuration management program, including creating and maintaining a Software Configuration Management Plan (SCMP).

Manage software change requests, ensuring accurate documentation, impact analysis, and alignment with project goals.

Evaluate and implement change proposals, including Software Change Proposals (SCPs) and Engineering Change Proposals (ECPs).

Develop phased Software Testing Plans (STPs) to identify and correct issues during development, user acceptance testing (UAT), and go-live phases.

Conduct defect remediation and provide detailed Software Test Reports after each testing phase.

Lead UAT and cutover activities, ensuring a smooth transition to production environments.

Conduct software performance and system sizing analysis to enhance performance and scalability.

Deliver comprehensive documentation, including traceability matrices, design descriptions (SDD, SSDD, IDD, etc.), and test plans.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Artificial Intelligence (AI)Natural Language Processing (NLP)Amazon Web Services (AWS)Agile developmentUI/UX designSoftware solution architectureSoftware Testing Plans (STPs)ServiceNow Public Sector Digital Services ProJiraMS Teams integrationMappingNavigation toolsLanguage/communication softwareSmartSheetTraining session developmentUser guide developmentFAA-approved software configurationsFAA environments experience

Required

Bachelor's degree or higher in Engineering, Math, Computer Science, Information Technology, or a related field

Minimum of 15 years of relevant experience in software development, system analysis, and IT solution architecture

Strong expertise in Artificial Intelligence (AI), Natural Language Processing (NLP), Amazon Web Services (AWS), UI/UX design, and process automation

Proven track record with designing and implementing Agile-based development projects

Strong analytical and problem-solving skills, with the ability to manage complex tasks independently

Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Preferred

Competency with following platforms, tools, and applications: Jira, MS Teams integration (Service Desk Chat functionality); Mapping, navigation, surveillance; Language / translating and/or communication software; ServiceNow Public Sector Digital Services Pro, and SmartSheet

Knowledge of FAA-approved software configurations and processes

Experience with FAA environments or government IT systems is highly desirable

Experience in conducting training sessions and developing user guides