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Company

TrackStreet · 6 hours ago

Account Manager (Remote - US)

Las Vegas, NV

Full-time

Remote

Mid Level

$100K/yr - $138K/yr

3+ years exp

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Responsibilities

Grow and Retain Clients: Develop deep, trusted relationships with key stakeholders, uncovering new business opportunities, and leading client expansions, upsells, and renewals

Collaborate Cross-Functionally: Work with Customer Success, Sales, and Onboarding teams to ensure timely and successful delivery of TrackStreet’s solutions, keeping clients engaged and satisfied

Meet and Exceed Sales Goals: Consistently hit or surpass revenue targets, KPIs, and quotas through proactive sales efforts, follow-ups, and identifying new opportunities within your assigned book of business

Lead Sales Engagement: Facilitate sales conversations through phone, email, online meetings, product demonstrations and in-person visits, following a defined sales process and ensuring right fit of our solutions and long term client success

Handle Contract & Billing Escalations: Manage and resolve client Contract and Billing challenges, ensuring timely and effective solutions that protect and enhance the client relationship

Report on Success: Maintain accurate, up-to-date reports on account status, sales performance, and client health

Qualification

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Account ManagementSales ExperienceClient Relationship BuildingSaaS ExperienceECommerce ExperienceMicrosoft Office SuiteHubSpotZendesk

Required

3+ years of experience in a client-facing role (e.g., Growth Sales Rep, Account Manager, Key Account Manager, or Client Success Manager)

Proven Experience: You have a strong background in growth sales, account management, or client success, ideally in SaaS, eCommerce, or brand protection.

Client-Focused Mindset: You excel at building strong relationships with clients and can influence decision-makers at all levels, including C-suite executives.

Sales Drive: You are motivated by achieving and exceeding sales quotas and KPIs. You are proactive, resourceful, and know how to identify and capitalize on growth opportunities.

Excellent Communicator: Your ability to present, negotiate, and listen helps you build rapport with clients and team members alike.

Detail-Oriented: You are highly organized and skilled at managing multiple accounts, ensuring nothing falls through the cracks.

Adaptable and Curious: You thrive in a fast-paced environment, maintaining a growth mindset and a passion for learning and adapting to new challenges.

Tech-Savvy: Comfortable using Microsoft Office Suite, Google Apps, HubSpot, Zendesk, and other digital tools. Familiarity with website development, digital marketing, and analytics is a plus.

Bachelor’s degree in Business, Sales, Marketing, or a related field.

Preferred

SaaS or eCommerce experience preferred, but not required.

Benefits

Medical - TrackStreet contributes 70% of the monthly premium for employees and 50% for dependent(s). Employees have the option to choose from multiple Aetna health plans

Dental - TrackStreet contributes 70% of the monthly premium for employees and 50% for dependent(s). Employees have the option to choose from multiple Mutual of Omaha dental plans

Vision - TrackStreet contributes 70% of the monthly premium for employees and 50% for dependent(s). Employees have the option to choose from multiple Mutual of Omaha vision plans

Basic Life and AD&D - Employer paid Basic Life and AD&D. TrackStreet contributes 100% of the monthly premium for 25k in coverage

Flexible Spending Account(FSA) - The FSA is a pre-tax benefit account for healthcare and dependent care services

Employee Assistance Program (EAP) - The EAP provides confidential support and guidance for matters that range from personal issues you might be facing to providing information on everyday topics that affect your life

401(k) Deferred Compensation Plan - Employees are eligible to participate in our 401k plan after six (6) months of service. The company provides a match of up to 4%

Flexible Time Off - TrackStreet employees can partake in our Flexible Time Off policy, which allows employees to dictate for themselves the number of days off they need throughout the year

Paid Leave for Maternity/Paternity/Adoption - TrackStreet provides four (4) weeks of full-pay paid parental leave in addition to any benefits received through state programs and/or employer-sponsored disability insurance

Holidays - Employees receive ten (10) paid holidays

Refresh Days - TrackStreet provides mental health days, in addition to flexible time off and paid holidays, to provide an environment where people can take time to focus on recharging