Senior Manager, Production Operations Quality Assurance @ Oscar Health | Jobright.ai
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Senior Manager, Production Operations Quality Assurance jobs in United States
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Oscar Health · 6 hours ago

Senior Manager, Production Operations Quality Assurance

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Health CareHealth Insurance
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Actively Hiring

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Responsibilities

Develop and maintain the critical skills necessary to support a best-in-class lean operation while influencing future business decisions
Anticipate, overcome, and prevent recurrence of complex problems and roadblocks in an efficient and effective manner
Create routines that drive cross-functional collaboration within and outside of department
Establish a vision of clarity and ensure stability and scalability within the direct area of influence
Demonstrate the proper approach with implementation of Total Quality Management/Quality Assurance tools both internal to the organization and aligned to industry standards and best practices
Development and implementation of core metric tracking and tool utilization present in a LEAN-based operational environment
Provide effective direction, mentorship, and influence regarding the necessity of quality measurement and improvement work
Develop and maintain appropriate bench strength and develop organizational talent through clear goals and healthy accountability
Demonstrate substantial levels of resilience and adaptability in a place of ambiguity
Compliance with all applicable laws and regulations
Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Lean Six SigmaMetrics analysisCoachingDeveloping teamsOperational Excellence CertificationTotal Quality ManagementChange managementAdvanced Google SuiteMicrosoft OfficeHealthcare experienceTraining senior leadersFacilitating presentations

Required

6+ years of experience coaching, developing, managing and scaling large teams
5+ years experience using data and metrics to drive process and program improvements
4+ years experience working in a collaborative environment with a diverse set of people
4+ years experience implementing operational excellence - Lean Six Sigma

Preferred

Operational Excellence Certification (Lean Six Sigma Black Belt or higher)
Experience working with teams in multiple locations and within multiple disciplines
Prior healthcare or health insurance-related experience
Experience with facilitating, presenting to, and training senior-level leaders
Experience leading change management
Advanced Google Suite or Microsoft Office capabilities
Total Quality Management System experience or ASQ Certificate
Bachelor's Degree

Benefits

Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements

Company

Oscar Health

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Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.

Funding

Current Stage
Public Company
Total Funding
$1.63B
Key Investors
Tiger Global ManagementAlphabetFounders Fund
2021-03-03IPO· undefined
2020-12-17Private Equity· $140M
2020-06-26Private Equity· $225M

Leadership Team

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Mark Bertolini
Chief Executive Officer
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Isaac Councill
CTO
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Company data provided by crunchbase
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