Be an early applicantLess than 25 applicants

Company

FreeWill · 15 hours ago

Partner Success Strategist (Faith)

United States

Full-time

Remote

Mid Level

$65K/yr - $72K/yr

3+ years exp

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Non ProfitSocial

Growth Opportunities

No H1B

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Responsibilities

Produce outstanding fundraising results for nonprofits

Create warm, dynamic relationships with our partners and ensure they feel cared for

Identify challenges internally and externally and proactively address problems

Ensure tactics and processes are scalable as our team and partnerships grow

Understand and communicate partner needs to the team internally

Maintain relationships year over year through renewals and upsells to provide more value to partners

Onboard and launch new partners to set the tone for an interactive and successful partnership

Lead regular meetings and other communications with partners to ensure that goals are understood, met and exceeded

Work across multiple teams to create and follow systems to track partner campaigns and progress with FreeWill; identify patterns and provide insight on best tactics

Provide marketing support to partners based on established best practices and adjust approach as new developments occur. Work closely with content/marketing team to portray partner needs and collaborate for the best product

Report key metrics and updates to partners on a daily and monthly basis

Communicate with partners about new FreeWill developments and proactively offer value

Stay on top of latest nonprofit fundraising and customer success techniques and trends

Act with FreeWill’s values of focus, joy, kindness, and courage

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Nonprofit fundraisingCustomer successFaith-based experienceFundraising for faith organizationsSaaS customer successPastoral experienceReligious studies

Required

3+ years of professional experience in nonprofit fundraising, nonprofit communications/marketing, customer success, and/or a church based equivalent

1+ years experience working in faith-based spaces

Comfort working with nonprofit partners across all religions and denominations and a desire to support a wide variety of faith nonprofits partnering with FreeWill

Superior written and verbal communication skills and fine-tuned attention to detail

Intellectual curiosity that drives a willingness to learn and take on projects outside area of primary expertise

Comfort moving quickly in a fast-paced environment