RF-SMART · 16 hours ago
NetSuite Customer Success Project Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Manage Projects : Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.
Client Interaction : Establish yourself as the main point of contact for clients, managing communication and escalations.
Strategic Planning : Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements.
Cross-Functional Collaboration : Work with internal teams to manage project deliverables and ensure seamless service.
Post-Implementation Support : Participate in post-Go-Live activities for key accounts to ensure ongoing success.
Qualification
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Required
2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations.
Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet.
Strong written and verbal communication skills, with the ability to deliver impactful presentations.
Experience managing executive relationships and closing large deals including managed service agreements.
Ready to travel up to 35% to connect with clients and facilitate project delivery.
A Bachelor’s degree in a related field or equivalent work experience.
Preferred
Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired.
Some technical or application development experience is a plus.
Company
RF-SMART
Delivering advanced software solutions for distributors, manufacturers, and public/third-party warehouses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Morgan
Chief Operating Officer
Jon Czupryn
Oracle Partner Engagement Executive
Recent News
Business Journals
2022-09-20
Company data provided by crunchbase
