FIS · 6 hours ago
Support Developer Specialist
AUS SYDN 55
Full-time
Hybrid
Senior Level
5+ years exp
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Responsibilities
Assist in the support (1st, 2nd, 3rd level) and enhancement of the company’s core products and clients customised components.
Travel, where required, to visit customers for possible on-site consulting, training and support work;
Investigate and resolve problems reported by external clients (including liaising with clients during the investigation and resolution).
Investigate customer support problems, debug and fix code.
Provide 24 x 7 on-call support for all assigned production-related systems.
Develop and execute testing plans.
Conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.
Interface with internal clients, managers, IT and Product Development to resolve problems.
Analyse the problem, document, communicate resolution and conducts follow up. Escalate problems to appropriate teams when necessary.
Installation, configuration, and administration of the company’s products and the 3rd party products they use in any client FIS hosted environment.
Qualification
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Required
At least 5 years’ experience in full life cycle software development.
At least 5 years’ experience in development, in Java, J2EE, XML and OOD.
Very good knowledge of Java (JDK 1.8/1.7), JEE, MQ, Maven, Hibernate, EJB 3.1, SQL, REST, XML, XSD
Experience with Oracle and SQL databases
Knowledge of WebSphere, Liberty, WebLogic or JBoss application servers
Knowledge of CI environment (Jenkins)
Ability to work in a Linux environment with scripting
Experience developing RESTful Web Services
Understanding of TDD, unit testing, and integration testing (i.e., Citrus, Cucumber etc)
Knowledge of the basic principles, processes, phases, and roles of application development methodologies
Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Bachelor’s degree in Computer Science, Engineering or the equivalent combination of education, training or work experience.
Preferred
CI/CD knowledge will be an asset
Post-graduate education is desired.
Experience in AWS, AZURE and cloud based technologies
Knowledge of Docker or Kubernetes environment
Knowledge of Kafka
Knowledge of Websphere Integration Developer (WID), Eclipse, IntelliJ or NetBeans
Knowledge of jBPM, BPEL or BPMN
Payment expertise e.g. DE, NPP, ISO20022, SEPA, SWIFT MT will be an asset
Expertise on performance testing and tuning will be an asset
Benefits
Medical and personal insurances
Employee share scheme
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity· undefined
2006-11-10IPO· undefined
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
Chief Executive Officer and President
Recent News
Business Wire
2024-10-31
2024-10-18
2024-10-16
Company data provided by crunchbase
