ZOLL Data Systems · 9 hours ago
RCM Key Account Manager
Broomfield, CO
Full-time
Remote
Mid Level
$80K/yr - $90K/yr
4+ years exp
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Responsibilities
Assist with day-to-day account management for ambulance billing customers
Respond to customer inquiries within one business day
Proactively engage with customers and represent their needs within the organization
Maintain relationships with insurance companies, hospitals, and other facilities
Review the claims billing process, ensuring accuracy and timeliness
Oversee the claim process and manage routine billing tasks
Resolve complex billing issues and denials
Identify and report common billing issues to senior team members
Evaluate account performance and provide monthly reports senior team members.
Review policies and best practices to optimize billing strategies
Maintain accurate records in company systems
Participate in team meetings and training sessions
Collaborate with other departments to ensure quality service delivery
Contribute to continuous improvement initiatives
Train and mentor junior team members
Qualification
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Required
4-6 years of experience in medical billing or healthcare revenue cycle management required
1-3 years of experience in ambulance or emergency services management required
Proficient in Microsoft Excel and Outlook.
Maintains a professional appearance.
Communicates effectively with management, customers, and staff.
Writes clear, professional correspondence for internal and external communication.
Reads and interprets policies and procedures accurately.
Excellent multitasking skills; meets deadlines under pressure.
Highly organized, detail-oriented, and resourceful.
Innovative problem solver with strong networking abilities.
Handles time-sensitive situations effectively.
Works independently with minimal supervision and accepts responsibility.
Produces accurate work; verifies information before dissemination.
Adheres to safety, compliance, ethics, and privacy regulations.
Takes initiative to learn company procedures.
Represents the company positively to all stakeholders.
In-depth knowledge of ambulance billing regulations and coding
Strong presentation and negotiation skills
Experience with medical billing software and clinical/dispatch systems
Preferred
Bachelor's Degree in healthcare administration, finance, or related field preferred
English - Expert
Company
ZOLL Data Systems
When your mission is to protect and save lives, efficiency is not just a goal: it’s a must.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Emily Threw
Human Resources Business Partner
Juli Smith
Director Of Strategic Partnerships, AR Optimization
Recent News
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