Arintra · 8 hours ago
Customer Success Manager
United States
Full-time
Remote
Senior Level
5+ years exp
Maximize your interview chancesArtificial Intelligence (AI)Electronic Health Record (EHR)
Hiring Manager
Preeti Bhargava, PhD
Insider Connection @Arintra
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Creating, owning, and maintaining a continual client feedback strategy in coordination with the product roadmap and the engineering and commercial teams
Growing existing business through upselling and cross-selling initiatives
Serve as the primary point of contact for clients
Provide expert guidance on medical coding workflows and best practices.
Collaborate with clients to resolve issues, improve processes, and achieve their goals.
Conduct regular check-ins, performance reviews, and feedback sessions with clients.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
5+ years of experience in medical coding (multi-specialty preferred).
4+ years of experience in customer success, account management, or a similar client-facing role.
Deep understanding of healthcare revenue cycle management and coding workflows.
Company
Arintra
Arintra is a software development company for health care.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.19MKey Investors
TEN13SurgeY Combinator
2023-09-22Seed· $0.09M
2023-03-03Pre Seed· $0.07M
2022-03-22Pre Seed· $0.04M
Leadership Team
Nitesh Shroff
CEO and co-founder
Company data provided by crunchbase
