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Company

Ping Identity · 16 hours ago

Senior Sales Engineer

United States

Full-time

Remote

Senior Level

$132K/yr - $165K/yr

5+ years exp

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Comp. & Benefits

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Responsibilities

Solutions Specialist collaborate with the field sales engineer team and provide expert technical assistance on complex opportunities to assist the field sales team in achieving a technical win during the Technical Proof Phase

Collaborate with the Product Management team and provide insightful feedback on product enhancements and customer needs to product owners

Provide your technical expertise to advise enablement teams for the creation of relevant enablement content or program assets

Act as the go-to technical expert on Ping Identity solutions and/or complementary technologies that are impacted by an identity platform for our customers, partners, and internal teams.

Meeting, both through videoconferencing and in-person to deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value to customers

Develop subject matter expert level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization

Mentoring, both formally and informally, junior team members

Able to travel 15% to 40% as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Enterprise software experienceIdentity protocolsSaaS IAM solution deliveryTechnical presentationsCustomer-facing roleREST interfacesLDAPSSL/TLSPKIRADIUSSQLDNSJDBCJavaScriptPythonNode.jsIAM conceptsInfrastructure knowledgeNetworking technologiesCloud servicesIAM technology installationWeb application serversOperating systemsDevOps processesPing multi-tenant SaaS solutionsHTTPHTMLCSSJSONJava

Required

Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training

Proficiency in English, additional languages beneficial.

Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces

Deep knowledge of technologies that underlie identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC

Experience with one or more modern programming languages, web technologies or mobile OSes: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java, iOS, Android.

Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts

Strong communication and customer service skills

Adept at linking technical capabilities to customer needs

Ability to work with a high level of self-direction and/or collaboratively with team and customers

Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /

Eagerness to learn; expertise in specific business areas or industry verticals is a bonus

Familiarity with infrastructure, networking technologies, and cloud services providers.

Able to travel 15% to 40% as needed

Preferred

Installation and/or configuration of one or more IAM technologies from ForgeRock, Ping, Okta, Auth0, SailPoint, CA, Oracle or similar

Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat

Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, Helm, as well deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)

Successful delivery of a SaaS based IAM solution

Experience in Ping multi-tenant SaaS solutions: PingOne SSO, Ping-ID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

Advance technical skills in any of the following areas is a plus: UI/UX development, SDK experience, Terraform, mobile application development