Sr. Manager, US Site Operations @ Coinbase | Jobright.ai
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Sr. Manager, US Site Operations jobs in Remote - USA
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Coinbase · 7 hours ago

Sr. Manager, US Site Operations

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Responsibilities

You will execute the strategic vision for Compliance by scaling operational performance, which includes the execution of operational OKRs, KPIs and initiatives.
Lead complex projects and operational process improvement initiatives using Kaizen and Lean Six Sigma methodologies
In partnership with Compliance, Legal, Program Management, and other operational support partners (i.e. Workforce Management, Vendor Management, Analytics, Quality Assurance, etc.) you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations.
You are responsible for the development of standard work and will utilize your Compliance background and team of Compliance professionals to collect feedback and drive upstream improvements to user guides, procedures, and policy.
Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.
Thoughtfully delegate tactical responsibilities and set performance expectations across the organization.
Hire, lead and develop a diverse, high performing team, setting up the organization for success through investments in career growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

KYC/AML experienceCompliance operationsLean Six SigmaMetricsFinancial services regulationsProject managementPowerPointExcelGoogle SlidesGoogle SheetsCryptocurrency knowledgeJIRASalesforce Service CloudProfessional certifications

Required

Motivated by Coinbase’s mission
Minimum of 10 years of proven KYC/AML experience in financial services or technology organizations leading large teams (100-500+); 3+ years experience managing operations in a volatile/hyper-growth environment.
Working knowledge of laws, regulations, and risk management practices for financial services.
Hands-on involvement in developing and producing metrics and reporting.
Proficient in PowerPoint/Google Slides and Excel/Google Sheets.
A BA/BS degree in business, finance, and other related fields.

Preferred

Advanced degree in business, finance, and other related fields.
Experience with and/or keen interest in cryptocurrency.
Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions).
Experience with or previous exposure to financial services regulators.
Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA).
Deep understanding of Google apps, JIRA, Salesforce Service Cloud.
Lean Six Sigma, or green/black belt certification

Benefits

Target bonus
Target equity
Benefits (including medical, dental, vision and 401(k))

Company

Coinbase

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Coinbase is a cryptocurrency exchange and cryptocurrency wallet platform that allows users to buy, sell, and store various cryptocurrencies.

H1B Sponsorship

Coinbase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (69)
2022 (233)
2021 (235)
2020 (75)

Funding

Current Stage
Public Company
Total Funding
$1.85B
Key Investors
ARK Investment ManagementDFJ GrowthTiger Global Management
2024-03-13Post Ipo Debt· $1.1B
2023-09-05Post Ipo Debt· $180M
2022-11-09Post Ipo Equity· $21.4M

Leadership Team

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Brian Armstrong
CEO & Co-Founder
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Alesia Haas
CFO
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Company data provided by crunchbase
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