75 applicants

Company

Synapticure Inc. · 1 day ago

Care Ops Senior Associate – Network Navigation

United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $68K/yr

2+ years exp

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Insider Connection @Synapticure Inc.

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Responsibilities

Research, develop and improve referral tools.

Collaborate with insurers to verify benefits and obtain pre-authorizations for condition-specific diagnostic procedures and treatments, and support patients in navigating barriers / coverage and disputes.

Coordinate scheduling of appointments as necessary.

Maintain necessary documentation, comprehensive records of patient interactions and provide guidance in the development of SOPs / technology support to streamline services as we scale.

Qualification

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Patient navigationInsurance coordinationCase managementHealthcare insurance systemsPatient advocacyCompassionProblem-solving mindset

Required

2+ years of experience in patient navigation, insurance coordination, or case management in a healthcare setting; preferred experience in neurology, radiology or infusion settings.

Understanding of healthcare insurance systems, especially for complex, long-term treatments.

Strong communication skills with the ability to explain complex medical and insurance information in an empathetic, patient-friendly manner.

Passion for patient advocacy with a problem-solving mindset, focusing on overcoming challenges to accessing care.

Ability to work effectively both independently and as part of a multidisciplinary team, including neurologists, health systems, independent providers, and insurers.

Benefits

Remote-first design with work from home stipend

Competitive compensation with an annual bonus opportunity

401(k) with matching contribution from day 1

Medical, Dental and Vision coverage for you and your family

Life insurance and Disability

Generous sick leave and paid time off

Fast growth company with opportunities to progress in your career

Company

Synapticure Inc.

Synapticure brings expert virtual care to individuals and caregivers living with neurodegenerative diseases, including Parkinson's, Alzheimer's and related dementia, ALS, and more conditions.

Founded in 2019

Chicago, Illinois, USA

11-50 employees