Interwell Health · 12 hours ago

RN Care Manager

Remote, United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Collaborate with clinical and non-clinical staff and other members of the patient’s health care team to develop individualized interventions to meet the member’s current needs.

Communicate and coordinate with the member and appropriate members of the patient’s health care team in developing, executing, and reviewing results of care coordination efforts.

Utilize motivational interviewing techniques to influence members to engage in their own care.

Collaborate with providers and members to ensure an optimal and successful transition from chronic kidney disease to dialysis.

Partner closely with providers and dialysis clinics to identify and mitigate hospitalization and mortality risk for members.

Participate in quality improvement activities and project-based work including practice, clinic, and community-based education initiatives.

Evaluate program processes and make recommendations to management that will improve the effectiveness and efficiency of the program.

Qualification

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Registered Nurse (RN)Nephrology NursingCase ManagementPatient EducationMotivational InterviewingTelehealth PlatformsElectronic Health Records (EHRs)Healthcare RegulationsHIPAA ComplianceAdult Education PrinciplesRenal Disease ManagementDiabetes Management

Required

Registered Nurse (RN) required with active unrestricted licensure in practicing state, with a willingness to obtain additional state licensures as needed; a clear and active Nurse Licensure Compact (NLC) is also required

Associate Degree in Nursing (ADN) required

2 to 5+ years of Nephrology Nursing and/or Case Management experience, with experience in a role related to patient education and/or case management preferred

Must have knowledge of teaching-learning process, principles, and methods of adult education

Proven understanding of renal and diabetes disease process and current management practices

Familiarity with telehealth platforms and electronic health records (EHRs)

Demonstrated knowledge of healthcare regulations, including HIPAA, with a strong commitment to patient confidentiality and ethical care

Excellent communication and interpersonal skills, with the ability to establish rapport and convey empathy over the phone, as well as proficiency with explaining complex medical information in simple terms

Empathetic and culturally competent, able to quickly build trust and maintain a patient-centered approach with diverse populations

Ability to prioritize tasks, manage workload, and adapt to rapidly changing situations and patient needs