Solutions Consultant @ Exela Technologies | Jobright.ai
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Exela Technologies · 6 hours ago

Solutions Consultant

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Enterprise SoftwareInformation Technology

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Responsibilities

Stay current on trends and transformational initiatives
Understand key client needs and solutions opportunities that align with Exela capabilities
Position Exela as a provider of those solutions with compelling value propositions
Build strong, long-lasting relationships with C Suite executives and key client line of business owners as needed
Deliver innovative business consulting, business process design, systems integration, application design and management to leading sector organizations
Work with GTM team and SD team to build solutions pipeline at key accounts, perform portfolio analysis to evaluate Exela capabilities and recommend solutions that need to be built to address clients’ requirements
Work with GTM team to lead and coordinate the pursuit of sales opportunities from initial qualification through final closing.
Provide pre-sales strategy input and ideas to sales and operations, participate in account strategy planning sessions to implement consulting engagements.
Assist in developing client specific strategies for relevant enterprise solutions, document management processes and workflow.
Analyze client’s processes, operations and metrics and formulate an effective solution, including processes, software, output/capture hardware and staffing that achieves the client’s objectives and requirements.
Define computing and/or output infrastructure, data storage and network requirements, coordinate with internal and external resources to complete detailed design and costing.
Define work-space requirements; coordinate with internal and external resources to complete detailed design and costing. Specify solution elements and costs and provide to Exela Finance and Pricing
Leverage internal resources and external technology alliance partners to architect and integrate technology and services components that will be required as a part of the solution. Obtain pricing, specification, performance and delivery information.
Manage pre-engagement work, determine engagement scope and cost projections, formulate win strategy and value proposition
Deliver findings and recommendations, solution and proposal presentations.
Lead input and discussions for Contract, Statement of Work and supporting documentation to close and execute the contract.
Accountable for successful execution, along with the Service Delivery team, as the solution is implemented and the opportunity transitions from sales to operations. Accountable thru startup phase until successful hand off to operations is completed.
Manage engagements including proposal development, contract negotiations and renegotiation of client contracts in line with changing client requirements
Develop detailed work plans, statement of work, direct project teams, deliver status, meet deadlines, manage to budget and meet quality standards
Guide team through problem definition, issue identification and work plan development using problem solving principles and past experience
Plays a critical role in interfacing with our Solution Management team to build enhanced/new offerings.
Support EES participation in client specific and trade show educational session and exhibits.
Coach and mentor other team members and conduct knowledge sharing activities
Participate actively in the professional development of the Consulting & Integration organization, including practice leadership, business development, engagement deliverables and client satisfaction
Strong business development and consultative selling background preferred
Strong track record dealing with senior executives in the enterprise accounts
Background in consulting and professional services, preferred but not required
Experience in client customer communications
Strong engagement management skills with focus on building profitable consulting business practices and developing client relationships
Demonstrate teamwork and engagement management skills at the highest levels within client organizations
Customer Communication Management, operational management, workflow or business process consulting working experience in one or more of the following verticals is preferred: Insurance, Financial Services, Legal, Technology, Energy and Consumer Goods
Strong interpersonal, verbal and written communication skills.
Proficient with Microsoft Excel, Word, PowerPoint and Visio
Excellent presentation, written and verbal communication skills, highly organized
Strong client relationship skills and service orientation, ability to work in a demanding, client-focused, team environment.
Understanding of leading technologies, industry trends and Exela core services
Multi-channel Communications
Digital document delivery and adoption
Data Management
Digital Transformation
Customer Analytics
Content Management
Experience in governance & methodologies design and implementation
Lean Six Sigma Certification preferred
Operational experience
Thorough understanding of systems used in the operations of mail operations (equipment, software tools, etc.) including mail metering equipment, folders/inserters, addressing software, package tracking software; litigation support
Good understanding of computer programs, such as Excel
Demonstrated effective communication with executive level audience
Travel is needed based on project

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business Process DesignSystems IntegrationClient Relationship ManagementDigital TransformationCustomer AnalyticsData ManagementLean Six Sigma CertificationOperational ExperienceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft VisioMulti-channel CommunicationsContent ManagementGovernance & Methodologies DesignMail Operations Systems

Required

Strong business development and consultative selling background
Strong track record dealing with senior executives in the enterprise accounts
Experience in client customer communications
Strong engagement management skills with focus on building profitable consulting business practices and developing client relationships
Demonstrate teamwork and engagement management skills at the highest levels within client organizations
Strong interpersonal, verbal and written communication skills
Proficient with Microsoft Excel, Word, PowerPoint and Visio
Excellent presentation, written and verbal communication skills, highly organized
Strong client relationship skills and service orientation, ability to work in a demanding, client-focused, team environment
Understanding of leading technologies, industry trends and Exela core services
Multi-channel Communications
Digital document delivery and adoption
Data Management
Digital Transformation
Customer Analytics
Content Management
Operational experience
Thorough understanding of systems used in the operations of mail operations (equipment, software tools, etc.) including mail metering equipment, folders/inserters, addressing software, package tracking software; litigation support
Good understanding of computer programs, such as Excel
Demonstrated effective communication with executive level audience
Travel is needed based on project

Preferred

Background in consulting and professional services
Customer Communication Management, operational management, workflow or business process consulting working experience in one or more of the following verticals is preferred: Insurance, Financial Services, Legal, Technology, Energy and Consumer Goods
Lean Six Sigma Certification

Benefits

Comprehensive health and wellness plans
Medical, dental and vision coverage for eligible employees and family members
Paid time off
Commuter benefits
Supplemental income protection including short term insurance coverage
401(k)-retirement savings plan
Access to financial wellness resources
Retirement planning services

Company

Exela Technologies

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Exela Technologies provides enterprise software for transaction processing and workflow management.

Funding

Current Stage
Public Company
Total Funding
$265M
Key Investors
PNC BankB. Riley FinancialDelos Capital
2022-06-21Post Ipo Debt· $150M
2022-04-01Post Ipo Debt· $115M
2022-01-28Post Ipo Equity· undefined

Leadership Team

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Sriram Ramanathan
CTO
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Shrikant Sortur
CFO
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Company data provided by crunchbase
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