Backflip · 6 hours ago

Loan Processor

Charlotte, North Carolina

Full-time

Remote

Mid Level

$70K/yr - $70K/yr

3+ years exp

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FinTechiOS

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Insider Connection @Backflip

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Responsibilities

Process mortgage loan originations for residential investment properties in compliance with Backflip’s Credit Policy

Manage third parties to collect and verify documents + complete pre-closing requirements (title companies, appraisers, etc.)

Ensure an exceptional Member Experience by providing proactive communication on the status of their loan and timely responses to questions during loan processing

Communicate effectively across the teams involved in the funnel (sales, underwriting, closing, post-closing)

Review and analyze documents against Backflip’s Credit Policy; flag and mitigate discrepancies

Help Backflip’s Capital Markets team clear conditions and sell loans to third party investors

Contribute to the further implementations of standard operating procedures designed to scale operations in harmony with other departments

Enliven the company culture to ensure we deliver on our mission to the members and our peers

Other duties as assigned, including cross-departmental projects and initiatives

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Mortgage loan processingThird-party coordinationCustomer experienceFinTech experienceClosing experienceComputer skillsBridge loansConstruction loansReal estate investingBasic math calculationsSpreadsheet skillsSlackNotionGoogle WorkspaceFrontHubSpot

Required

3+ years of experience in mortgage loan processing, including coordinating with 3rd parties (title companies, appraisers, etc.)

1+ year of remote work experience in a customer facing role and the ability to offer an elevated customer experience

Interest in real estate investing and excited about understanding our member’s investment journey

General understanding of basic real estate investment concepts (or demonstrated desire to learn); comfortable performing basic math calculations

Exemplary computer skills - demonstrated ability and desire to learn new technologies (we use Slack + Notion + Google Workspace + Front + HubSpot + more)

Basic spreadsheet skills (Excel; Google Sheets)