HSN · 6 hours ago
HSN Work at Home Customer Service
GA
Full-time
Remote
Entry Level
$15/hr - $15/hr
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Responsibilities
Busy day handling a high volume of customer inquiries.
You'll personalizing the experience for each caller.
You'll answer incoming calls like confirming refunds, taking payments, placing orders, analyzing account data, and promoting additional products.
Opportunity for advancement across the entire Qurate network.
You'll report to an assigned Supervisor.
You'll work a set schedule and structured day.
Bilingual Specialist opportunity for those fluent in Spanish and English.
Qualification
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Required
Answer inbound customer calls.
Assist customers by problem solving and de-escalating unique situations.
Sustain a high-paced call volume.
Personalize the experience for each caller.
Confirm refunds, take payments, place orders, analyze account data, and promote additional products.
Report to an assigned Supervisor.
Work a set schedule and structured day.
Bilingual Specialist opportunity for those fluent in Spanish and English.
Learn and work in a virtual environment.
Communicate with a variety of styles.
Navigate multiple systems and screens.
Follow HSN computer system requirements.
Troubleshoot own technical problems (partner with IT when needed).
Available to work weekends, holidays, and additional hours as required.
Reside in Georgia, Florida, Tennessee, or Virginia.
Self-provided computer or laptop, running a Microsoft Operating System, not older than 3 years.
Headset compatible with HSN specifications.
High-speed internet connection. Satellite, broadband, wireless, mobile, or dial-up services are not permitted.
Mac/Apple products, Chromebooks, Surfaces, and notebooks are not supported.
Complete Application.
Complete skills assessment on mobile device or computer.
Self-Schedule interview.
Benefits
Health care benefits starting on day 1
401(k)
Paid time off
Tuition reimbursement
Employee assistance program
Parental leave
Paid volunteer hours
Company discounts
Company
HSN
HSN is an online marketplace and community that sells clothes and provides a place to discuss fashion and life.
Founded in 1977
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-07-06Acquired· undefined
2008-08-21IPO· undefined
Leadership Team
Karen Etzkorn
EVP & CIO
Rosalia Bucaro Polizzi
Chief Merchant
Recent News
2024-11-20
2024-11-12
The Economic Times
2024-05-05
Company data provided by crunchbase
