PredictHQ · 18 hours ago

Solutions Engineer

New York, NY

Full-time

Remote

Senior Level

$150K/yr - $190K/yr

7+ years exp

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Responsibilities

Fully manage technical engagements for both acquisition and expansion opportunities, including face-to-face meetings with prospects and existing customers to understand use cases, answer advanced technical questions, and recommend optimal API and feature utilization

Partner with Account Executives to demonstrate PredictHQ's value through tailored presentations, demos, and workshops. Identify success criteria for evaluations and architect integration pathways that align with prospects' technical and business goals

Collaborate with Customer Success Managers to proactively support existing customers with technical implementation, feature adoption, and advanced use-case development. Facilitate the expansion of PredictHQ's platform within the customer's organization

Intimately understand what we sell and how each Product is best used. Advise on ways to get the most value from our data, features and develop new methods to do so.

Design and deliver scalable, repeatable integration strategies that guide customers through their lifecycle with PredictHQ, from onboarding to expansion

Facilitate technical discovery workshops, solution design sessions, and value-driven presentations for new and existing customers. Showcase the impact of PredictHQ's solutions on demand forecasting and other high-impact use cases

Build visualizations and analyses using tools like Python, Kepler, and GSlides to communicate findings effectively to technical and non-technical stakeholders

Create and deliver executive summaries for both prospects and customers, showing business outcomes driven by improvements in model performance and ROI using PredictHQ's data and tools

Provide seamless handoffs of technical assets, including solution designs, trial accounts, and presentations, to ensure successful onboarding and ongoing value realization for all customers

Serve as a critical feedback loop between the field and the product team, identifying and prioritizing product features that address key customer needs and drive adoption across acquisition and expansion opportunities

Qualification

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Sales EngineeringSolutions ArchitecturePythonBigQuerySnowflakeAzureTechnical PresentationsData VisualizationTechnical IntegrationProduct Feedback