200+ applicants

Company

Cloudflare · 2 days ago

Senior Practice Leader, Zero Trust for Professional Services

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Responsibilities

Act as a product manager of professional services specifically in: Network Services; Zero Trust; and Application Services.

Prioritizes and executes on building offerings based on alignment with strategic vision.

Review information gathered by PS Leaders and Implementation Managers to understand offering value propositions.

Execute on building PS offerings based on direction from Leadership.

Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.

Leads effort to create and maintain selling and delivery enablement.

Creates service offerings that are in-line with quick wins.

Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, etc.

Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team.

Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.

Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Professional services experienceTechnical concepts understandingFluency in EnglishProject management experienceCustomer-facing role experienceProduct Manager experiencePractice Manager experienceSoftware Development Life CycleTraining strategies developmentZero Trust Services/SASE knowledgeDNS knowledgeTCP/IP knowledgeHTTP knowledgeTLS knowledgeAPIs knowledgeCDN implementation experienceDDoS protection experienceWAF experienceLoad balancing experienceConstructive feedback experienceJira experienceSalesforce experienceAdditional language fluency

Required

Bachelor's degree in Business, Information Technology, or a related field.

Minimum of 8 years of experience in professional services, project management, or a customer-facing role.

Strong understanding of the professional services landscape, including both internal and partner-provided services.

Excellent Prior work experience as a Product Manager, Practice Manager.

Knowledge and familiarity with the Software Development Life Cycle.

Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans.

Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical).

Proven ability to effectively interact with and influence senior executives and team members.

Communication, negotiation, and interpersonal skills.

Experienced in giving and receiving constructive feedback.

Ability to thrive in a fast-paced, unpredictable environment.

Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies.

Fluency in English (written and oral) is a must.

Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.

Preferred

Experience with Jira and Salesforce (or similar CRM tool) is a plus.

Fluency in one or more additional regional languages is a plus.

Company

Cloudflare

Glassdoor

3.3

Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.

Founded in 2009

San Francisco, California, USA

1001-5000 employees

http://www.cloudflare.com

H1B Sponsorship

Cloudflare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (51)

2022 (91)

2021 (95)

2020 (54)