Elite Personal Travel Agency · 5 hours ago

Customer Service Representative

Texas, United States

Part-time

Remote

Entry Level

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Responsibilities

As a Cruise Travel Specialist, your role will be to turn clients’ dream cruises into extraordinary journeys.

Stay on the cutting edge of travel trends, explore luxurious cruise ships, and discover the most enticing onboard and onshore excursions.

Engage with clients to understand their preferences and recommend customized destinations, cruise lines, and cabin types.

Manage reservations for flights, car rentals, train rides, and pre- and post-cruise accommodations to ensure clients have everything they need.

Share exciting information about ships, destinations, and experiences to help clients select their perfect cruise.

Sell tailored travel packages, including flights, car rentals, and cruise options, helping us achieve sales goals.

Provide a seamless experience by arranging payment plans and handling transactions through credit cards, checks, or cash.

Qualification

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Quick Decision-MakingClient EngagementSales SkillsReservation Management