Advertflair ยท 1 day ago
Customer Service Specialist
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3D TechnologyAnimation
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Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints with empathy and efficiency.
Maintain a thorough understanding of our products and services to provide accurate information to customers.
Collaborate with other departments to ensure customer satisfaction and resolve any issues.
Document customer interactions and feedback to help improve our services.
Stay up-to-date with company policies and procedures to provide accurate information.
Qualification
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Required
0-5 years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficiency in using customer service software and tools.
A positive attitude and a passion for helping others.