200+ applicants

Company

Salsify · 14 hours ago

Services Project Manager

United States

Full-time

Remote

Mid Level

$75K/yr - $88K/yr

3+ years exp

Maximize your interview chances

AnalyticsCloud Computing

H1B Sponsor Likely

Hiring Manager

Andreina Nieves Crispin

Insider Connection @Salsify

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Manage all aspects of implementation projects for both packaged and custom configuration and/or integration services for core and enterprise customers.

Ensure all project records and artifacts reflect customer goals and project scope, as well as updated progress and status.

Develop an understanding of the Salsify product and our packaged and custom solutions/deliverables in order to advise customers in gathering the required data/requirements needed to configure their Salsify platform and exit implementation successfully.

Use a streamlined, productive approach with customers to deliver valuable, sustainable solutions that generate customer trust in Salsify.

Prepare and communicate across Salsify/customer teams to deliver results within packaged and custom project plans. Read project situations to recognize and communicate risk.

Report on project status to relevant stakeholders both internally and externally, tracking project progress, issues/risks, and mitigation plans.

Identify conflict and/or change with the customer, including the distinction of what can be self-managed vs. what requires additional support. Collaborate with management to drive resolution, including customer negotiation and alignment.

Communicate opportunities for additional or different services and navigate internal scoping/replanning processes, with support.

Assist with new PM onboarding and contribute to PMO repeatable processes and best practices.

Collaborate with department heads and teams across Salsify—including Customer Success and Support—to identify and schedule the appropriate resources necessary to deliver on all aspects of the project.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS ExperienceProject ManagementPMO CompetenciesData IntegrationRisk ManagementChange Management

Required

3+ years of project management experience in customer-facing, problem-solving positions in fast-paced, high-tech companies; SaaS and SI preferred.

Ability to maintain command over a higher volume of variably-sized projects of varying contract types (T&M, fixed fee, managed services, etc.) pivoting throughout your day and balancing your time throughout the week to drive both packaged and custom engagements forward on plan.

Demonstrate solid PMO competencies and behaviors, including plan management for project activities/scope/deliverables/timeline/budget, risk/issue/change management, and comfort and alignment in utilizing a PSA and other tools as a project’s source of truth.

Experienced in leading teams to help brands integrate data source systems (PIMs, ERPs, MDMs, DAMs) with digital retailers (Amazon, Walmart, etc.) and eCommerce platforms (SFCC, Shopify, etc.).

Embrace change as the reality of almost all successful project delivery and love proposing solutions to all sorts of challenges.

Foster great relationships with internal teams and external customers, addressing issues head on with diplomacy, tact, and positivity.

Work within established processes and tools to navigate projects through all stages of their lifecycle.

Comfortable and energized by spending your day interacting with many different people across multiple levels in both internal and customer organizations.

Benefits

Competitive Salary

Equity

401 (k)

Unlimited Vacation

Full Benefits: Medical, Dental, and Vision Insurance

Company provided Life Insurance and Short Term Disability as well as additional voluntary insurance elections

FSA: Medical, Commuter, and Dependent Care

HSA: Tax-advantaged Medical Savings Account

16 Week Paid Maternity & 10 Week Paid Parental Leave Program

Referral Bonuses

Company

Salsify

Glassdoor

3.2

Salsify helps brands by providing tools to track and analyze inventories, presentation, and sales of goods on digital shelves.

Founded in 2012

Boston, Massachusetts, USA

501-1,000 employees

http://salsify.com

H1B Sponsorship

Salsify has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (2)

2021 (2)

2020 (4)