45 applicants

Company

The Diabetes Family Connection · 16 hours ago

Communications & Engagement Manager

North Carolina, United States

Full-time

Remote

Mid Level

$45K/yr - $45K/yr

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Community Services

Hiring Manager

Lisa Dudzik

Insider Connection @The Diabetes Family Connection

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Responsibilities

Develop and create branded content for annual communication campaigns across all media platforms, including social media, newsletters, emails, and community outreach materials, ensuring alignment with the DFC’s mission and values.

Update, refine, and optimize the DFC website to enhance user engagement and create an engaging online experience for both new and returning visitors.

Enrich storytelling through innovative multimedia content (videos, photos, etc.) that captures the essence of the organization’s impact, values, and mission.

Track and manage community engagement requests, including PMA Care Package requests, volunteer inquiries, and other forms submitted by community members, ensuring timely responses and follow-up.

Build and nurture authentic relationships with DFC community members and stakeholders, fostering a sense of belonging and support.

In collaboration with DFC staff and volunteers, develop a recruitment strategy, training guide, and skills assessment tools for volunteers at all levels, ensuring ongoing volunteer development and effective engagement throughout the organization.

Serve as the primary staff partner for volunteer chairs in the Community Engagement and Communication areas, working closely to ensure the success of their respective initiatives.

Plan and manage DFC community engagement programs and events logistics, including volunteer registration, event-day coordination, vendor relationships, and communication related to resources and location details.

Respond to the fast-growing needs of the non-profit organization while staying focused on the DFC’s mission and strategic priorities.

Demonstrate flexibility and creativity in overcoming challenges and seizing new opportunities.

Track and analyze communication metrics (social media engagement, website traffic, email open rates) and community member engagement using CRM or other software systems to understand volunteer, donor, and participant life cycles.

Provide regular updates to the Executive Director, DFC Board, Marketing Committee, and community, using insights to refine strategies and improve engagement processes across all touch points.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Volunteer managementEvent logisticsDigital marketingSocial media expertiseMultimedia content creationProject managementDiabetes

Required

Proven experience in community building, communications, volunteer management, and event logistics, particularly within non-profit or community-focused organizations.

Strong communication, storytelling, and interpersonal skills

Expertise in social media platforms, email campaigns, and digital marketing

Ability to manage multiple projects, timelines, and priorities

Event planning and volunteer coordination skills

Proficient in multimedia content creation (photos, videos, graphics)

Creative problem solver who thrives in a collaborative environment

Passionate about building relationships and supporting the T1D community

Strong organizational skills and attention to detail

Ability to adapt to a rapidly evolving non-profit environment

A collaborative mindset with a commitment to the DFC’s mission and values