Upgrade, Inc. · 1 day ago
Credit Disputes Specialist
Greater Phoenix Area
Full-time
Onsite
New Grad, Entry LevelUpgrade, Inc. is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. The Credit Disputes Specialist will assist with day-to-day operations, focusing on processing credit disputes and ensuring compliance with relevant regulations.
BankingCreditFinancial ServicesFinTechMobile
Responsibilities
Ensure the accuracy and timeliness of the processing of credit Indirect Disputes received through eOscar
Complete credit resolution tasks and daily debt verifications tradeline updates
Investigate internal escalations for credit reporting corrections
Assist with other duties, as required
Qualification
Required
Ability to interpret payment history records
Basic knowledge of consumer lending to ensure credit reporting is in line with the Fair Credit Reporting Act (FCRA) and Credit Reporting Resource Guide (CRRG)
Working knowledge of Microsoft and Google products
Excellent time management, work prioritization skills, and attention to detail
Flexible mindset and positive attitude
Excellent written and verbal communication combined with analytical and problem-solving skills
Proven track record of meeting and exceeding production and quality expectations
Preferred
Experience with Shaw Systems Spectrum
Benefits
Paid time off (PTO)
401K matching
Comprehensive benefits package: Medical, dental, vision, life insurance & disability
Paid parking or platinum pass
New Hire Training Program
Wellness Incentive Program
Kitchen fully stocked with snacks and beverages
Company
Upgrade, Inc.
Upgrade helps customers move in the right direction with affordable and responsible financial products.
Founded in 2016
1001-5000 employees
H1B Sponsorship
Upgrade, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (34)
2023 (31)
2022 (25)
2021 (22)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$752MKey Investors
Neuberger BermanKoch Disruptive TechnologiesMouro Capital
2025-10-16Series G· $165M
2021-11-16Series F· $280M
2021-08-11Series E· $105M
Leadership Team
Renaud Laplanche
Co-founder & CEO
Adelina Grozdanova
Co-Founder, Head of Investor Group
Recent News
Daily Star Egypt
2025-12-04
2025-12-03
2025-10-31
Company data provided by crunchbase