PointClickCare · 7 hours ago
Sr. Release Manager - US
Remote - US
Full-time
Remote
Senior Level, Lead/Staff
$137K/yr - $153K/yr
8+ years exp
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Responsibilities
Develop, maintain, and own a release management strategy and roadmap, in alignment with the company's product development goals and objectives.
Implement comprehensive release management processes and procedures to ensure the successful delivery of software products.
Define and enforce release management processes and best practices, ensuring compliance with quality standards and regulatory requirements.
Coordinate release activities, including release planning, and post-release support, ensuring that all tasks are completed on time and meet stakeholder expectations.
Coordinate release readiness reviews, ensuring that all release requirements, including documentation, testing, and approval processes, are completed successfully.
Collaborate with operations teams to ensure the availability and stability of production environments during and after releases.
Ensure all necessary documentation is accurate, complete, and delivered to customers in a timely manner.
Coordinate release activities across multiple projects, teams, and stakeholders, ensuring alignment and efficient execution.
Collaborate closely with project managers, product managers, and development teams to define release scope, schedules, and deliverables.
Establish a steering team to collaborate with cross-functional teams, including Content Design, Product Management, Engineering Operations, Education Services, Product Marketing, Customer Support, and Escalation Management.
Communicate release plans, progress, and updates to stakeholders, including senior management, development teams, and customers.
Identify and mitigate risks and issues related to software releases.
Develop contingency plans to minimize disruptions and ensure business continuity.
Design and maintain performance metrics for the Release Management Process.
Continuously improve release management processes and tools, incorporating industry best practices and emerging technologies to enhance efficiency and effectiveness.
Stay updated on industry trends, tools, and techniques related to release management, and share knowledge and insights with the team.
Qualification
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Required
8-10 years experience in Release Management with a deep understanding of software development and release processes.
Bachelor's degree in Business Administration or Software Engineering.
Excellent project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing priorities in a fast-paced environment.
Exceptional communication and interpersonal skills, with the ability to effectively collaborate, communicate and negotiate with cross-functional teams and stakeholders at all levels (internal and external).
Strong problem-solving and analytical skills, with the ability to identify and resolve issues proactively.
Strong understanding of software development lifecycles, including Agile and DevOps methodologies.
Experience with agile development methodologies.
Technical knowledge of development tools and software.
Preferred
SaaS Experience - Prior experience working with Software-as-a-Service (SaaS) platforms.
Project Management Tools - Proficiency in tools like JIRA and Aha! (or equivalent project management software).
Data Analytics - Strong skills in data analysis using tools such as Power BI - ability to interpret and act on data insights effectively.
Benefits
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
Company
PointClickCare
PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care.
1,001-5,000 employees
H1B Sponsorship
PointClickCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (9)
2022 (19)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$229.98MKey Investors
Hellman & FriedmanDragoneer Investment GroupJMI Equity
2022-04-01Secondary Market· undefined
2021-01-06Private Equity· undefined
2018-02-28Private Equity· $144.91M
Leadership Team
Mike Wessinger
Founder & CEO
Dave Wessinger
Co-Founder & COO
Recent News
Company data provided by crunchbase
