ACS Consultancy Services, Inc · 6 hours ago
Performance and Monitoring Analyst
United States
Full-time
Remote
Mid Level
Maximize your interview chancesConsultingInformation Services
No H1B
U.S. Citizen OnlySecurity Clearance Required
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Responsibilities
Monitor and analyze the performance of IT systems, applications, networks, and infrastructure to ensure optimal performance and availability.
Utilize performance monitoring tools (e.g., SolarWinds, Dynatrace, Nagios, Splunk) to collect and analyze system metrics, identifying trends, bottlenecks, and potential issues before they impact operations.
Develop and implement monitoring solutions to proactively detect performance degradation and system failures.
Create and manage real-time dashboards and performance reports for stakeholders, including IT teams, business units, and senior leadership.
Perform root cause analysis of performance issues, working with technical teams to resolve and prevent future occurrences.
Conduct capacity planning and ensure systems are adequately scaled to handle current and future demands.
Configure and optimize monitoring tools to ensure comprehensive coverage of all critical systems and applications.
Collaborate with development, infrastructure, and operations teams to optimize system performance through tuning, adjustments, and recommendations.
Document monitoring processes, performance baseline metrics, and incident resolution procedures.
Perform regular system performance testing, load testing, and stress testing to evaluate system limits and ensure system reliability under high traffic or load conditions.
Assist in the troubleshooting and resolution of escalated performance issues, including high latency, downtime, and system crashes.
Establish and maintain thresholds and alerts to ensure early detection of performance problems.
Contribute to the design and implementation of disaster recovery and business continuity plans, focusing on system performance during recovery processes.
Provide training and guidance to IT staff on performance monitoring best practices, tools, and techniques.
Ensure continuous improvement by recommending and implementing new performance optimization strategies.
Qualification
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Required
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Experience in performance monitoring, IT systems administration, or application performance management.
Hands-on experience with performance monitoring and management tools such as SolarWinds, Dynatrace, Nagios, Prometheus, or similar platforms.
Solid understanding of system performance metrics (e.g., CPU, memory, disk, network usage) and application performance metrics (e.g., response time, throughput, error rates).
Strong experience with analyzing system logs and identifying performance issues using tools like Splunk, ELK stack, or similar.
Experience in cloud-based environments (e.g., AWS, Azure, Google Cloud) and monitoring performance in cloud infrastructure.
Knowledge of databases, web servers, application servers, and network protocols (e.g., HTTP, TCP/IP) and how they impact system performance.
Experience with performance tuning, load balancing, and high-availability configurations.
Proficient in scripting languages (e.g., Python, Bash, PowerShell) for automating monitoring tasks and analyzing large datasets.
Ability to analyze complex technical data and present findings in a clear and actionable way to both technical and non-technical stakeholders.
Strong problem-solving skills with a focus on proactive issue identification and resolution.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Required Security clearance.
Preferred
Federal Experience is a plus.
Company
ACS Consultancy Services, Inc
ACS Consultancy Services Inc is a Small Business that is New York State and New York City Certified Minority and Women-Owned Business Enterprise (MWBE).
Founded in 2011
11-50 employees
Funding
Current Stage
Early StageLeadership Team
A
Asha Ramrakhiani
Chief Executive Officer
Company data provided by crunchbase
