City of Austin · 7 hours ago
IT Supervisor Senior (Reserved for Department Only)
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Association
No H1B
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Responsibilities
Provides advanced technical leadership on integrating complex existing or new information system technologies
Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service
Lead the coordination and participation with other City departments, project teams and agencies
Develops training programs, guides and trains staff on work procedures and operating instructions
Develops and prepares management and productivity reports, studies and analyses
Prepares operating budgets and reviews ongoing expenditures
Develops short and long range goals and monitors performance results
Prepares, reviews and approves documentation for procurement
Ensures compliance with City of Austin personnel, security and department procedures
Researches complex commercial products for possible use
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Qualification
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Required
Graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job.
Experience may substitute for education up to four (4) years.
Knowledge of budget processes
Knowledge of current IT systems and data systems technology, security, operations and practices
Knowledge of management and supervisory principles and practices
Skills in organizing work effectively and efficiently
Skill in understanding the organization and operation of the city and departments as necessary
Skill in conducting hardware and software evaluations, performing selection and acquisition functions
Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance
Ability to read and interpret standard accounting and financial reports
Ability to conduct research and analyze and interpret research findings
Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations
Ability to assign and direct the work activities of assigned personnel
Ability to understand complex program structure, strong analysis and problem solving skills
Ability to communicate effectively, both orally and in writing
Preferred
Experience providing customer service to executives, elected officials and others, in a technical environment.
Experience with endpoint management software and services, like Microsoft Intune.
Experience supervising a team of 4 or more information technology professionals.
Benefits
Medical
Paid leave time
A great retirement plan
Training opportunities