IntouchCX · 7 hours ago
WFH Customer Service Representative
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Outsourcing and Offshoring Consulting
Insider Connection @IntouchCX
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Responsibilities
Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.
Qualification
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Required
A high school diploma (or equivalent).
6 months – 1 year of customer service experience.
Great communication skills, both verbal and written.
The ability to be consistently ready to work and on time as scheduled.
Reliable internet speed and broadband connection.
A secure area in the home to work from.
The ability to work effectively in a work-at-home setting.
The understanding that although this is a Work from Home position, you must be located in Las Vegas, NV
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Referral program
Work from home
Company
IntouchCX
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.
Funding
Current Stage
Late StageRecent News
Times of India
2024-05-20
2024-04-06
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