Gainwell Technologies · 13 hours ago

Workforce Management Specialist

Texas, United States

Contract

Remote

Senior Level, Lead/Staff

$81K/yr - $115K/yr

12+ years exp

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Responsibilities

Oversee staffing and resource needs across functional areas or project leads to ensure that staffing objectives are met.

Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services.

Works with functional areas or departments to staff the demand forecast needs across functional teams and projects

Manage and adhere to established policies and procedures around staffing, labor utilization, and forecasting across each functional team and account. Monitors over and underutilization of resources and works with management on required actions.

Work with cross-functional and cross-organization leads to fulfill the staffing needs of the projects across the Implementation Practice.

Identifies and leads service improvements to increase efficiency within our teams and organization.

Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts.

Work with partnering suppliers to fulfill open demand.

Provide leadership and mentorship to less experienced personnel

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Resource ManagementDemand ForecastingProject ManagementContract ManagementBudget ManagementService Improvement