CData Software · 16 hours ago

Senior Account Manager

Chapel Hill, NC

Contract

Remote

Senior Level

7+ years exp

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Responsibilities

Call on existing OEM partners in an effort to meet and exceed individual and department revenue expectations

Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells

Pursue relationships with key decision-makers across partner organizations to aid in the growth of the CData footprint within each account

Collaborate with other divisions across the Company, including Client Services, OEM New Business Sales, and OEM Technical Support teams to ensure complete customer satisfaction with CData and to ensure successful adoption of CData software

Ensure customer issues are acknowledged and resolved in a timely manner

Develop and actively pursue list of targeted Key Accounts and create individual plans of action to support partnership health

Accurately forecast sales opportunities via pipeline report

Monitor and report sales activity within the system

Monitor and report At Risk accounts

Ensure that all accounts remain in good standing through consistent follow up and communication

Develop/update account plans at a minimum of twice annually

Qualification

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Account ManagementSales ExperienceConsultative SellingRelationship ManagementMS Office SuiteSalesforce.comData Connectivity ExperienceOEM Partnership Programs

Required

Bachelor’s degree is required (strong academic performance is desired)

Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) in the software or related industry

At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients

Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment

Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, closing/negotiating contracts, operation/process flow, and product function

Demonstrated track record of exceeding expectations against revenue goals

Moderate level of technical expertise (from a usability standpoint) and an interest in technology

Ability to pick up and maintain technical product knowledge quickly

Excellent verbal and written communication skills

High degree of computer literacy is a must

Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software