MCO (Mega Corporate Operations) · 1 day ago
Project Manager, Store Operations - Communication
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expMCO is the operational infrastructure of Regent portfolio companies, focused on facilitating operational improvements and strategic capital deployment. The Project Manager, Store Operations will be responsible for managing and delivering effective communication for various store operations functions, ensuring a consistent voice and driving process improvements across teams.
Business DevelopmentFinancial ServicesIndustrialVenture Capital
Responsibilities
Responsible for managing (plan, review, & edit) all store level communications to ensure effective execution, to drive profitable sales & an exceptional experience for associates & customers
Responsible for translating communication per regulation
Create consistent communication voice for the field organization
Drive process improvement & collaboration to support daily store execution with cross functional partners
Have clear understanding of business process, needs & priorities to drive effective field communication through various platforms (i.e. SharePoint, Workplace, Microsoft Teams)
Align holistic communication to ensure consistency & accuracy
Proactively seek & address competing priorities among cross-functional communications/projects to escalate/influence appropriate partners & leaders. Provide solutions or other options when necessary
Package communication in a visually & readable format for the target audience
Integrate brand language & tools into daily communication, using proven communication methods and formats
Responsible for maintaining the communication portal – posting messages in a timely manner & keeping information organized & up to date
Gathers, disseminates, and resolves inquiries from stores to enable store execution
Maintain store calendar to track activity, streamline communication, & manage workload
Educate leaders through weekly store communications statistics
Qualification
Required
5+ years' experience in retail Operations, Communications, stores &/or multi-channel
Possess strong presentation, listening, verbal, and written communication skills
Proficient in Microsoft applications including Word, Excel and PowerPoint, Adobe InDesign, Digital Communications
Ability to influence all levels of the organization and 3rd party vendors
Strong attention to detail and excellent organizational skills with a flexible approach to shifting priorities of multiple projects
Flexibility and adaptability are key in this role
Preferred
Digital based (i.e. SharePoint, Microsoft Teams, Workplace) communication experience
Multi-channel experience including e-commerce
Multi-lingual and/or previous experience with translation
Company
MCO (Mega Corporate Operations)
MCO is the operational infrastructure of Regent portfolio companies and an integral part of the overall firm’s approach to value creation.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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