LanceSoft, Inc. · 2 days ago
Customer Service Representative
North Berwick, ME
Full-time
Onsite
Entry Level
$17/hr - $20/hr
1+ years exp
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Hiring Manager
Shiv Pal Mishra
Insider Connection @LanceSoft, Inc.
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Responsibilities
Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen’s purchasing strategies.
Review and approve assigned inventory forecasts produced by Vallen’s inventory management or other Enterprise Resource Planning application.
Review and approve daily replenishment recommendations produced by Vallen’s inventory management or other Enterprise Resource Planning application.
Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
Place purchase requisitions and vendor purchase orders.
Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
Communicate with vendors to resolve problems with timeliness and product quality.
Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
Research and resolve account payables nonconformance with suppliers.
Identify opportunities for and document customer cost savings.
Produce customer KPI measurement data.
Follow all Vallen and customer Standard Operating Procedures.
Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times.
Perform other duties as assigned.
Qualification
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Required
High school diploma or equivalent.
Excellent customer service.
Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
Mathematical aptitude for basic calculations.
Self-starter with the ability to work independently.
Strong attention to detail and accuracy.
Demonstrated strong attention to detail, organizational and execution skills.
Proficiency with MS-Office products.
Strong verbal and written communication skills.
Preferred
Bachelor’s degree in a related field (e.g., Business, Finance, etc.)
1+ years of experience in the field of Procurement
CPM certification
Benefits
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.
1,001-5,000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)
2022 (22)
2021 (46)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase
