EDI/Helpdesk Specialist @ Gainwell Technologies | Jobright.ai
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EDI/Helpdesk Specialist jobs in Tallahassee, FL
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Gainwell Technologies · 1 day ago

EDI/Helpdesk Specialist

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Health CareInformation Technology
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H1B Sponsor Likelynote

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Responsibilities

Assist with answering EDI/Helpdesk calls on regular basis and work on Password/Pin reset/EDI emails as required.
Provides technical assistance to users who are experiencing transmission difficulties.
Assists providers, trading partners, and billing agents with electronic 5010 X12 HIPAA batches and real-time transactions; Provides technical assistance to users who are experiencing transmission difficulties.
Enrolls users for transaction submissions and verifies receipt of electronic transmissions; and assists EDI technical staff with Beta testing for system changes as needed.

Qualification

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EDI transactionsHIPAA complianceOperational disciplineCalm under pressure

Required

Excellent Attendance
Verbal and Written communication skills
Direct Interaction with Florida Medicaid Providers including email, phone conversation etc.
Process reports for EDI and excellent customer service is required on calls
Ability to meet deadlines, keep a positive attitude and work independently
Operational discipline
Conflict resolution
Professionalism
Ability to remain calm under pressure

Benefits

Generous, flexible vacation policy
A 401(k) employer match
Comprehensive health benefits
Educational assistance
Variety of leadership and technical development academies

Company

Gainwell Technologies

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Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.

H1B Sponsorship

Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (37)
2022 (101)
2021 (55)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$1M
2023-06-08Grant· $1M

Leadership Team

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Paul N. Saleh
President and Chief Executive Officer
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Jacob Sims
EVP and Chief Technology Officer
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Company data provided by crunchbase
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