State of Colorado ยท 1 day ago
Digital Service Expert (Design) - Remote From Anywhere In CO.
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Responsibilities
Lead co-design activities across multiple state initiatives, including user research, design workshops, journey mapping, and prototyping solutions directly with communities
Establish sustainable processes for meaningful community participation in government technology initiatives
Partner with product managers, engineers, and agency stakeholders to ensure user needs drive technology decisions
Create compelling design artifacts that drive alignment and translate community insights into actionable recommendations
Build design capacity within state government through mentoring, knowledge sharing, and helping partners understand the value of user-centered design
Develop best practices, training materials, and success metrics for co-design activities
Qualification
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Required
At least 5 years of experience delivering product management, user experience design, software development, or related concepts in complex environments.
Documented proficiency in working collaboratively with teams across the software development life cycle.
Preferred
Strong foundation in user research methods and human-centered design practices.
Experience creating compelling design artifacts and documentation.
Proven ability to facilitate collaborative design activities and workshops.
Background in modern software development practices (agile, iterative approaches).
Track record of improving government or enterprise digital services through user-centered design.
Familiarity with government service delivery.
Benefits
State employee benefits