Be an early applicantLess than 25 applicants

Company

ServiceNow · 1 day ago

Staff Product Designer, AI/ML

San Diego, CA

Full-time

Remote

Senior Level, Lead/Staff

$143K/yr - $250K/yr

7+ years exp

Maximize your interview chances

Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

Insider Connection @ServiceNow

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Be part of a large UX team, collaborating closely with UX Researchers, Content Designers, and Visual Designers to deliver exceptional user experiences.

Lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world.

Work with evolving requirements to create complex enterprise solutions that address challenging workflows and customer needs.

You drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns.

You develop frameworks and principles to standardize and guide cross-team work.

Have the opportunity to work with large language models (LLMs) and contribute to creating innovative Generative AI solutions.

You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users.

You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User Experience DesignLarge Language ModelsGenerative AI SolutionsHuman-Centered DesignProduct Development LifecycleFramework DevelopmentPortfolio PresentationDesign PrinciplesCollaboration Skills

Required

7+ years of relevant design experience.

An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data.

Familiarity or experience working with large language models (LLMs) and creating GenAI-driven solutions.

Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision.

A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges.

Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line.

Experience participating in the complete product development lifecycle of web and/or software applications.

Experience in user experience design or industry experience (corporate, software, web or agency).

Benefits

Health plans, including flexible spending accounts

A 401(k) Plan with company match

ESPP

Matching donations

A flexible time away plan

Family leave programs

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)