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Tailscale · 2 hours ago

Customer Account Executive

Hybrid (Denver, Colorado, United States)

Full-time

Hybrid

Entry, Mid Level

$100K/yr - $150K/yr

2+ years exp

Tailscale is a company focused on securely interconnecting people and their devices, serving a diverse range of clients. They are seeking a Customer Account Executive to expand and renew customer accounts, educate clients on new features, and ensure successful adoption of their product. The role involves collaboration with various teams to maximize customer satisfaction and drive sales growth.

Cyber SecurityInformation TechnologyInfrastructureNetwork Security

Responsibilities

Become an expert in how Tailscale helps our customers

Build a credible pipeline every quarter by engaging with clients on upsells and renewals

Own an upsell and renewal number across your accounts

Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle

Generate short-term results while maintaining annual pipeline coverage

Provide accurate weekly forecasting & revenue delivery

Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

Qualification

Closing experienceTechnical product salesPipeline managementGong usagePresentation skillsProactive approachCollaboration with teams

Required

2+ years of closing experience in an AE or an AM role

A strong desire to join a high-growth software startup in a fully remote role

Has sold developer and/or technical products, especially in a product-led growth (PLG) motion

Experience presenting to senior managers and executives

The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota

Experience using Gong, or similar, to collaborate internally and manage pipeline

Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients

Proactive from lead to close

Benefits

Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!

Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.

Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!

A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.

Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.