Be an early applicantLess than 25 applicants

Company

Larimer County · 22 hours ago

Administrative Specialist I/II - Call Center

Fort Collins, CO

Full-time

Remote

Entry Level

$19.13/hr - $22.50/hr

1+ years exp

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Responsibilities

Delivers excellent customer service while also answering a large volume of calls per day.

Routes inquiries appropriately for more complex matters and interpretation issues, and transfers calls to more skilled technicians as needed.

Interprets County/departmental polices, rules, and regulations in response to inquiries.

Conducts research and runs standard reports as needed.

Accepts and processes plans, specifications, forms, reports, legal documents, applications, or similar materials in accordance with legal and procedural requirements.

Composes and prepares replies to a variety of communications when information is factual in nature or involves matters of established policies, procedures, or standard practices.

Enters data and maintains computer systems or databases; proofs data entry and corrects errors.

Qualification

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Data EntryBilingual English/SpanishOffice Administration

Required

Must be at least 18 years of age.

One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required for Administrative Specialist I.

One (1) year experience as an Administrative Specialist I or two (2) years of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required for Administrative Specialist II.

Preferred

Bilingual English/Spanish skills.

Benefits

Medical, Dental, and Vision Benefits

Flexible Spending Accounts / Health Savings Account

Short and Long Term Disability

Employee Assistance Program

Basic Life/Accidental Death & Dismemberment

Accident Insurance

Critical Illness Insurance

Retirement Plan 401(a) with employer match

457(b) Deferred Compensation

Paid time off including vacation, sick, and holidays

Company

Larimer County

Larimer County government serves all residents and businesses through stewardship of numerous community resources, infrastructure improvement and maintenance, planning services, transparent public records, human and economic health initiatives and broad community-wide public safety services.

Founded in 1891

Fort Collins, Colorado, USA

1,001-5,000 employees