MediaLab 3D Solutions · 23 hours ago

Account Manager (REMOTE)

Tampa, FL

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Work with the Sales team to transition project information to production

Establish and nurture sustainable relationships with Clients

Accept new projects, add and/or create proposals and enter into database

Set and manage realistic Client expectations

Review production products & processes with main Client contacts

Schedule and manage projects throughout the production cycle

Deliver clear and unambiguous collateral to Clients

Provide Client status reports and deliver according to committed timeframe

Request feedback from Clients periodically

Resolve payment issues flagged by Accounting through strong client relationships

Learn and adhere to predetermined Client standards/procedures etc.

Communicate regularly with Clients, remaining accessible, available and responsive

Grow accounts through employment of a consultative sales approach with Clients, when appropriate, to increase sales

Ensure the receipt of complete and accurate client information to facilitate the execution of client requests

Maintain organization, thoroughness and accuracy for all project collateral

Ensure deadlines are met and that the appropriate sense of urgency is conveyed to production

Anticipate production/Client questions, needs & potential problems; develop solutions accordingly

Forecast future projects & potential sales opportunities with the Builder Sales team

Know how and when to escalate issues to Management and/or Sales

Actively seek feedback and evaluation of performance from Clients

Maintain a positive and professional demeanor, even under pressure

Stay up-to-date on new products, offerings and industry information

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft Office SuiteClient Relationship ManagementProject ManagementMicrosoft TeamsZoomConsultative Sales ApproachCGI KnowledgeDigital Media ExperienceArchitectural TermsResidential Real Estate