Mission Rock Residential, LLC · 21 hours ago
Vice President of Eastern Operations
Nashville, TN
Full-time
Remote
Director/Executive
$160K/yr - $170K/yr
10+ years exp
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Responsibilities
Lead the Property Management operations and performance for the respective territory.
Communicate with property Principals/Asset Managers or Appointed Owner Representatives regarding property and market trends, issues, events and opportunities as appropriate.
Partner with support departments, including Accounting, Data Analytics, Finance, Human Resources, IT & Software Support, Learning & Development, Marketing, Operational Compliance, Revenue Management, and Team Member Engagement to ensure all field and regional positions are effectively trained in accordance with Mission Rock Residential’s standards.
Continually monitor property operating and financial performance through the year. On an ongoing basis, develop and implement adjustments to strategic and operating plan, as appropriate.
Embrace, embody, and uphold the Mission Rock culture, including the mission statement, values, Mission Rock T.R.U.S.T.
Communicate effectively and transparently, ensuring cohesion and alignment between portfolio execution and company vision.
Collaborate with support departments and other regions for unified and consistent operations.
Lead by example by adapting innovative change while effectively communicating feedback to better operational and company execution.
Create activities to ensure that the operating plan is being carried out and Mission Rock’s objectives, culture and Core Values are being satisfied regarding property maintenance, resident service, supplier/contractor relations, competitive pricing of goods and services, staff development, and other property management disciplines.
Review individual property position and performance compared to competitors. Work with Regional Managers and Property Managers to analyze effective rental structure at all assets.
Develop and empower a strong understanding of the real estate markets within the area of responsibility, including trends (both real estate and general economic), activities, developments, significant transactions, and major players, within the team.
Utilize a hands-on and empowering-excellence management and leadership style to mentor members of the team with the goal of continually optimizing performance and long-term value of each asset, while embodying Mission Rock’s culture.
Ensure that Mission Rock policies and procedures, metrics, systems, best practices, management structures, management reporting systems, compensation systems, use of information technology, and training programs are consistently enforced to comply with the Company Standards.
Provide leadership in the overall organizational engagement and morale of the team by assisting in the coordination of activities and events of Mission Rock functions such as picnics, company award ceremony, retreats, etc.
Develop marketing and business plans as directed, leveraging Mission Rock’s support departments and expertise.
Partner with Marketing & CX team to obtain optimum traffic generation to ensure leasing and occupancy goals are effectively achieved.
Ensure payroll, accounts payables, compliance depot, resident referrals, new vendor have required approvals.
Ensure reporting to Owners is accurate and timely delivered in accordance with the Property Management Agreement (PMA).
Ensure all leasing guidelines, approvals for expenditures, insurance requirements, and Manager duties are performed within the respective properties PMA.
Take appropriate action to prevent litigation by ensuring Fair Housing standards and laws are trained and followed from the field to the regional office.
Ensure property inspections and the preventative maintenance programs are effectively performed quarterly and are in compliance with Mission Rock’s standard, including escalating and communicating solutions.
Inspect and review areas that are associated with risk management and develop plans to mitigate the risks.
Promote and ensure a culture of quality service and performance, including prioritizing customer service to achieve operations goals and fostering a focus on quality completions of lease file and operational requirements.
Review and approve required reports and ensure the Regional Managers are approving operational reports, per third-party party client and Mission Rock requests.
Review and reflect changes for Quarterly projections.
May be involve in the acquisition of third-party management assignments/management contracts in the future.
Qualification
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Required
Understanding of multi-family industry, including economic cycles and operational best practices.
Knowledge and proven experience leading a dynamic team, inspiring engagement and excellence.
Strong interpersonal skills.
Effective communication skills.
Proven collaboration within a team.
People-focused individual with the ability to retain and attract talent.
Inspiring leadership skills that spark team member engagement and performance.
Excellent written and oral communication skills.
Advanced skill level with MS Excel.
Intermediate skill level with MS Word.
Intermediate skill level with Microsoft Outlook/Exchange.
Solid analytical/logical mindset and attention to detail.
Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Creative Suite.
Yardi PMS proficiency
CRM (RentCafe preferred) knowledge
Budget creation and management skills.
Multifamily property management experience is a must.
2-5 years Vice President experience.
5+ years of multisite management experience.
10+ years management experience.
BA or BS in business or related field.
Preferred
Third-party management experience
Management experience in Nashville, TN
CPM and applicable State Brokers License
Company
Mission Rock Residential, LLC
Mission Rock Residential specializes in providing quality apartment homes to residents and offering multifamily owners a comprehensive range of services.
501-1,000 employees
H1B Sponsorship
Mission Rock Residential, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Tony Zanze
Chief Executive Officer
Recent News
2024-11-20
2023-04-12
2022-07-15
Company data provided by crunchbase
