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Company

Pair Team · 20 hours ago

Bilingual LCSW/MFT/LPCC (Care Management, Remote Flexibility)

Sacramento, California

Full-time

Remote

Mid Level

$90K/yr - $115K/yr

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Responsibilities

Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders

Use evidence-based approaches to provide short-term interventions and behavioral activation strategies throughout the individual's participation in ECM

Use evidence-based approaches to provide intermediary interventions as a bridge to community supports and referrals

Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed

Seek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches

Assist with linkage to ongoing behavioral health treatment upon individual’s completion of participation in ECM

Support ECM team’s caseload to identify and address barriers to care

Educate individuals on behavioral health conditions to improve health literacy

Work with individual to identify health/wellness goals and incorporate goals into a shared care plan

Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews

Facilitate and ensure recommendations are communicated across health care team

Track and manage caseloads using electronic medical records

Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment

Participate in community-based patient events, including attending in-person as needed, to support engagement and outreach efforts.

Qualification

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LCSW licenseLMFT licenseLPCC licenseBilingual English/SpanishCultural fluencyCRM databasesGoogle SuiteVideo conferencing

Required

LCSW, LMFT, or LPCC license issued by the state of California

Bilingual English/Spanish

Strong understanding of cultural fluency

A valid driver’s license and auto liability insurance

Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder

Strong technical skills and comfort with technology innovation, past experience with CRM databases, Google suite, email, and video conferencing

You are physically located in or near Sacramento, California

Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner location

Virtual Ops requires a quiet, HIPAA compliant and internet connected space

Preferred

A fantastic listener and skilled at 'reading people' - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask

Excellent communication skills

Takes accountability to resolve a customer’s needs to the best of his/her/their abilities

Comfortable building relationships with new people

Zest for problem solving, seeking answers, and thinking outside the box

Detail-oriented and organized self-starter

Reliable and comfortable in an ever-changing environment