Aegon · 18 hours ago

Intermediate Compliance Analyst - Complaint Administrator

United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $65K/yr

2+ years exp

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Responsibilities

Analyze and respond to complaints from consumers or regulators (e.g., state insurance department, FINRA, SEC, consumer) completely, accurately and by required due dates.

Work closely and coordinate with internal business areas to investigate complaints, gather information for internal examination requests, and provide a reasonable resolution to issues.

Assist in drafting responses to examiner inquiries.

Participate in team meetings and discussions of complaint cases.

Analyze internal processes, service, and products, and provide ongoing guidance related to regulatory requirements; identify root causes and possible courses of action for improvement for various departments to ensure compliance with regulatory and statutory requirements.

Update and maintain complete and accurate policies, procedures, compliance logs or files.

Assist in periodic testing to ensure compliance with applicable regulations.

Contribute to the development of new and/or enhanced compliance programs and enterprise-wide initiatives.

Assist team members with research and assigned tasks and provide training to supported teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Regulatory compliance experienceMS Office proficiencyLegal researchContract developmentClaims experienceUnderwriting experienceFraud investigationsAnti-money laundering investigationsLife insurance knowledge

Required

Bachelor’s degree in business, marketing, paralegal or other relevant field, or equivalent education and experience.

Two years of regulatory, securities, or advertising compliance experience.

Areas of experience desired may vary based upon assigned compliance functions and may include contract development, claims, underwriting, legal research, fraud or anti-money laundering investigations and/or communications.

Written and verbal communication skills.

Analytical and research skills.

Proficiency using MS Office tools.