Smith Seckman Reid, Inc. · 4 hours ago
CRM/Project Manager (Electrical)
Raleigh, NC
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expSmith Seckman Reid, Inc. is a leading engineering design and consulting firm that provides innovative solutions for facility and infrastructure challenges. The Client Relationship Manager/Project Manager (Electrical) is responsible for managing client relationships and ensuring the successful delivery of projects while overseeing project teams and aligning SSR services with client needs.
Consulting
Responsibilities
Serves as the principal level relationship and trusted advisor with clients for all project engagements with the client’s organization
Works with leadership to establish long term strategies for building and growing client relationships
Aligns SSR services with the needs of the client, identifies the client’s future needs, and determines where SSR can intersect with new services and support
Builds, develops, and grows strategic business relationships vital to the success of projects and long term engagements
Updates leads and records business development activities in the CRM database
Assists or leads resolution of project and client relationship issues
Understands client’s strategic goals and standards and assures all projects are delivered in accordance with those goals and standards
Provides leadership and mentoring to Project Managers assigned to their projects
Oversees the activities of the project team to achieve Total Project Success
Ensures projects are executed according to the plan and are of the highest standards to support long-term relationships with clients
Responsible for overall preparation of proposals in coordination with the marketing department, utilizing input from technical staff
Responsible for all project management activities, which includes (but is not limited to) establishing the project scope with the client, preparing and negotiating fees and contracts, preparing and managing the schedule and man-hour budget, conducting a project kick-off meeting, maintaining communication with the client, attending meetings, managing risk, implementing a QA/QC plan, and performing job close out processes
Responsible for projecting monthly revenue expectations for projects and working with the location Operations Director in planning workload and office staffing
Responsible for working with clients and Project Managers to collect accounts receivables in accordance with Program AR goals
Negotiates a standard contract and fee schedule where possible to help ensure continued profitability for clients of large scope and complexity
Qualification
Required
An expert in the discipline(s) of his/her expertise with a minimum of 8 years applicable project/client management experience
Technical or Bachelor's degree in one of the major technical disciplines practiced by the firm OR applicable experience
Demonstrated, consistent ability in managing projects from small to large scope and complexity
Experience in the design of multi-discipline projects
Thorough knowledge of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook)
Thorough knowledge of all project financial activities (i.e., budgeting, projections, reporting)
Knowledge of engineering theories and methodologies
Knowledge of project approach and system design
Knowledge of current industry trends, products, and their application to market sectors
Knowledge of business practices and processes
Preferred
Professional Engineer Licensure preferred
Benefits
Medical, dental, and vision coverage
A generous contribution to employee-owned Health Savings Account
401(k) with matching up to the full IRS maximum
Tuition reimbursement
A variety of other employee incentives and wellness programs
Company
Smith Seckman Reid, Inc.
At SSR, we stand out from other firms.
501-1000 employees
H1B Sponsorship
Smith Seckman Reid, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Alyssa Jones
Human Resources Business Partner II
Beth Eibl
Sr. HR Business Partner
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