Support Engineer L2 @ Nebius | Jobright.ai
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Nebius · 1 day ago

Support Engineer L2

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Cloud InfrastructureGPU
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Growth Opportunities
Hiring Manager
Daniella Kim
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Responsibilities

Diagnose and resolve technical issues efficiently, focusing on Linux, networking and Kubernetes environments.
Troubleshoot software, network and storage issues, documenting solutions for future reference.
Apply Linux skills to manage OS-level issues, utilize basic networking knowledge, support Kubernetes environments and use Python/Bash scripting for automation.
Understand data storage concepts for diagnosing storage-related issues.
Provide timely updates to customers, communicate complex issues clearly and escalate unresolved issues as needed.
Create and update technical documentation and mentor L1 support staff on recurring issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LinuxKubernetesPythonBash scriptingData storageCustomer-focused approachTechnical documentation

Required

5+ years in technical support with Linux and networking experience.
Mid-level Linux, basic networking, Kubernetes, Python/Bash scripting and data storage knowledge.
An understanding of how GPUs accelerate ML workloads.
The ability to assist with resource provisioning, scaling, and integration within ML workflows.
Familiarity with CUDA, Tensor Cores, and distributed training across multiple GPUs.
The ability to troubleshoot memory errors, driver/library mismatches, and GPU utilization bottlenecks.
The ability to debug common errors during model training (e.g., OOM errors, version compatibility issues).
Knowledge of Docker (for packaging ML workflows) and Kubernetes (for scaling and managing GPU workloads in cloud environments).

Preferred

Bachelor’s degree in Computer Science, Information Technology or a related field preferred.

Company

Nebius

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Cloud platform specifically designed to train AI models

Funding

Current Stage
Public Company
Total Funding
$700M
2024-12-02Post Ipo Equity· $700M
2024-10-21IPO
Company data provided by crunchbase
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Orion

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