30 applicants

Company

Harbor · 1 day ago

Legal Tech Consulting Manager - Discovery and Data Management

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Business DevelopmentConsulting

No H1B

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Responsibilities

Leading and supporting multiple engagements and client relationships

Managing all aspects of service delivery and project administration

Overseeing and mentoring team members, providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments

Developing current and future client relationships through exceptional service delivery

Participating in business development and related marketing activities to support the continued growth of the team and Harbor, though a secondary focus to client execution

Facilitate workshops with senior legal and IT stakeholders to understand current state processes and gather future state goals and objectives

Benchmark eDiscovery processes, technologies, reporting and metrics, cost structures, spend, and team structures against industry best practices

Identify eDiscovery service providers and available technologies to satisfy client requirements

Develop and present recommendations and implementation roadmaps to client leadership teams on how to mitigate risk, lower costs, scale, and/or achieve operational efficiencies

Map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solution frameworks

Create eDiscovery process documentation, workflow diagrams, playbooks, standard operating procedures, roles and responsibilities matrices, checklists, trackers, and other deliverables

Identify and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes

Define change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience

Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers

Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget and scope, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors

Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers

Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts

Support quarterly business reviews with key account clients

Enhance our methodologies, documentation, training, project delivery approaches, and tools

Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management

Participate in company-wide strategic initiatives

Volunteer for company-sponsored community enrichment programs

Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work

Develop and grow existing relationships with vendors and other partners to expand or create new service offerings

Attend industry conferences and events to bring fresh ideas and learnings back to broader team and identify new client opportunities

Contribute to thought leadership pieces (e.g., participate in webinars, draft an article)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Legal ConsultingEDiscovery ServicesExterroRelativityM365 PurviewRevealDISCOEverlawNuixOpenTextElectronic Discovery Reference ModelFederal Rules of Civil ProcedureInformation GovernanceProject ManagementAI Solutions DevelopmentLegal OperationsData Hygiene PracticesBudget ManagementBusiness DevelopmentProposal Creation

Required

10+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients

Significant experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices

Hands-on experience using and/or administering Exterro, Relativity, M365 Purview, Reveal, DISCO, Everlaw, Nuix, OpenText, or other similar systems

Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education

Demonstrated knowledge of the following areas: Electronic Discovery Reference Model (EDRM), Federal Rules of Civil Procedure (FRCP), Industry leading eDiscovery technologies and service providers, eDiscovery stakeholders and their typical roles and responsibilities, Common legal operations and eDiscovery platform integrations, Information governance and good data hygiene practices, IT implementation methodologies and controls, Managing project budgets, resources, and timelines, Aptitude and desire to learn and develop generative or other AI-enabled solutions

Have permanent US work authorization